Senior Key Account Manager automotive global account program in Lille, France

Join our team as a Key Account Manager (KAM) for the Automotive Global Account Program, where you’ll play a pivotal role in managing key customer relationships and driving business development within the automotive vertical. This is a unique opportunity to lead strategic initiatives and work across multiple Kuehne+Nagel services to bring innovative solutions to our clients.

Votre rôle

The Key Account Manager (KAM) is responsible for managing the entire commercial customer journey, including relationship management and business development activities for a dedicated portfolio of accounts. As the primary Kuehne+Nagel representative, you will qualify account intelligence, translate this into actionable business targets, and ensure these are captured in an evolving customer strategy. You will build strong, direct relationships with key customer stakeholders and manage key account activities in line with Kuehne+Nagel’s Key Account Program guidelines.

Vos responsabilités

• Manage key accounts according to agreed targets and company guidelines, identifying customer needs and promoting Kuehne+Nagel’s service portfolio.

• Gain deep understanding of the customer’s business model, decision-making processes, and competitive environment.

• Negotiate rates and service contracts with customers, ensuring that all commercial requirements are documented and maintained.

• Ensure compliance with Kuehne+Nagel sales management systems (CRM/CoreLog), maintaining up-to-date and accurate information.

• Monitor and report on key performance indicators such as pipeline activity, financials, and consulting activities.

• Lead structured review sessions with customers to assess strategy, priorities, and operational performance.

• Drive continuous improvement, innovation, and operational excellence in collaboration with internal stakeholders and customers.

Vos compétences et expériences professionnelles

• Bachelor’s in International Studies, Business, Engineering, or related field; Master’s in Supply Chain preferred.

• 5-10 years of sales experience, ideally in the automotive sector.

• Proven success in business development, consultative selling, and up/cross-selling.

• Strong understanding of supply chain logistics (air, sea, road, contract logistics).

• Skilled in negotiation, persuasion, and stakeholder management.

• Competitive, results-driven mindset.

• Fluent in English.

• Willingness to travel.

• Experience managing global and virtual teams is a plus.

Pour quelles raisons nous rejoindre

Joining Kuehne+Nagel means becoming part of a company recognized as a Top Employer 2021 and being prepared to face future challenges. You’ll be joining a friendly, dedicated, and versatile team in a dynamic environment, with attractive compensation, profit-sharing and incentive programs, comprehensive onboarding, continuous training, and opportunities for career growth both in France and internationally across various roles and subsidiaries within the group.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am – 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.