Senior Executive Assistant

Senior Executive Assistant

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in administrating, supporting Senior Managers and communication to Citi’s Internal Audit team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

There is an opportunity in Internal Audit (IA) for a Senior Executive Assistant (EA) to provide proactive and professional support to a member of the IA Leadership Team (Chief Auditor, Managing Director).

In addition to the core responsibilities described below, this role is pivotal in providing exemplary support, operating autonomously, efficiently and optimally whilst ensuring their direct reports effectively meet the needs of the IA Senior Leader.

The colleague will handle correspondence, manage complex, global calendars and appointments crossing multiple time zones and across Internal Audit, arrange offsites and conference calls, make travel arrangements, conduct expense management and reporting aligned to Citi’s CEMP guidelines, and provide other administrative day-to-day tasks.

What you’ll do

• Directly support a senior MD level manager on a one to one basis whilst providing general support to an entire Internal Audit team.

• Proactively manages day to day calendars, including organizing meetings, coordinating with attendees for any schedule changes which may include coordinating logistics for offsite meetings.

• Coordinates all aspects of executive level manager appointments, meetings, receptions and conference calls.

• Manages time effectively, prioritize tasks set, schedule and execute on priorities with the ability to multi-task. Set schedule for self and the leader and focuses on the priorities as they shift. Ability to get things done in a timely manner and deliver to deadlines.

• Ability to transmit information effectively, being concise, thoughtful and appropriate in verbal communications, being a good listener with the ability to ask thoughtful and if needed clarifying questions.

• Ability to communicate via email, IM etc. in a professional manner being concise and articulate in communication.

• Exercise ethical mindset, being able to demonstrate the ability to manage confidential and sensitive information.

• Anticipates next steps in processes, procedures, and scheduling matters and proactively addresses issues. Ability to identify a problem, determine the cause and identify and execute a solution.

• Pays close attention to details of work; reviewing to ensure the final product is accurate and complete.

• May prepare and review materials and correspondence for meetings; track follow up actions resulting from those meetings.

• May assist with creation/modification of presentations, spreadsheets, and other various documents to track milestones and/or critical deliverables and follow up as needed.

• Operate across Citi, coordinating meetings with various MD stakeholders for global teams and programs.

• Assists with onboarding activities for new joiners who will be reporting to the Senior Leadership Team member.

• Coordinates travel arrangements; prepares and distributes schedules/agendas for travel.

• Prepares, reconciles, and tracks expense reports through Travel and Entertainment Expense system.

• Orders supplies and process invoices through Procure to Pay system.

• Assists in ad-hoc reports special projects as needed.

• Partners and works collaboratively with other EAs across Internal Audit, providing support and coverage during short term absence.

• Trains, coaches or guides other administrative staff if required.

• Collaborates effectively with colleagues, senior leaders, and external stakeholders on organizing meetings and processes.

• Strong team player, capable of working in a fast-paced and continuously changing environment.

• Excellent interpersonal and communication skills at all levels with the ability to create a strong internal and external network.

• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we’ll need from you

• Previous office administration experience preferably within a global, large and complex financial services or similar organization.

• Citi experience with established network strongly preferred.

• Highly proficient in Microsoft Office, specifically with Excel, PowerPoint & Outlook.

• Consistently demonstrates clear and concise written and verbal communication skills.

• Ability to prioritize and escalate if conflicting priorities cannot be managed.

• Demonstrated ability to quickly gain command of new systems.

• Self-motivated and detail oriented.

What we can offer you

This is a role that’ll offer you the opportunity to build an in-depth knowledge of Internal Audit. Every day there will be new business challenges that will help you develop new skills that can drive your career.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Administrative Support

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Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.