Senior Consultant / Architect – SAP CX

Location:
Milano (20124) – Italy
Salary:
Competitive
Type:
Permanent
Main Industry:
Search Agriculture, Fisheries & Forestry Jobs
Other Industries & Skills:
Advertising, Marketing & PR Engineering, Finance, Banking & Insurance, Information Technology, Legal, Management & Executive, Utilities & Services
Advertiser:
SAP
Job ID:
132609235
Posted On:
08 January 2026

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging – but it matters. You’ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

 

What you’ll do

As a Technical Senior Consultant in SAP CX area, you’ll join the team of experts in Southern Europe working directly with clients and partners, providing expert-level technical guidance and support. In this role, you’ll act as part of a consulting team or as an individual contributor on projects involving product implementation, enhancement, integration, or audit/review activities.

You are expected to bring deep product expertise and real-world experience to help clients and partners unlock the full potential of SAP technology in achieving their strategic and business objectives.

Project complexity will range from straightforward to moderately complex, involving single or multiple products and diverse environments (SaaS, on-premise, web, application, microservices). Your work will primarily focus on delivering architectural design, technical development, and deployment services—spanning short-term consulting engagements to full life-cycle implementation projects. Duties may include on-site work at customer locations.

If you are passionate about transforming how people and companies engage, and you thrive in an environment that values empowerment, continuous learning, teamwork, and diversity, this is the role for you.

What you bring

Education & Experience

-University degree in Computer Science or equivalent experience
-5+ years of IT experience and pre- and post-sales delivery in complex application environments
 

Core Competencies

-Strong customer-facing skills
-Excellent presentation and communication abilities
-Proactive and creative problem-solving mindset, and ability to thrive in a fast-paced environment
 

Technical Expertise

-Experience implementing/supporting large web-based applications and server-based systems
-Solid knowledge of software and web architectures
-SaaS microservice programming and functional consulting
-Familiarity with SaaS integrations, front-end technologies (AngularJS, React, NodeJS), and development with Java/J2EE, Spring, Hibernate
-Exposure to SOAP & RESTful web services and application testing/management.
Languages

-Fluent English (verbal & written) plus strong proficiency in at least one additional language (Italian, Spanish, Turkish, or Arabic).
 

Preferred Knowledge

-CRM and service automation software
-Marketing platforms
-CPQ or C4C experience
-SAP CDC (Gigya)
-SAP eCommerce/CRM multichannel commerce.
 

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  
We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careerssap.

For SAP employees: Only permanent roles are eligible for the
SAP Employee Referral Program
, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,  gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our
Guidelines for Ethical Usage of AI in the Recruiting Process
.

Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 443285  | Work Area: Consulting and Professional Services  | Expected Travel: 0 – 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations:  #LI-Hybrid

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