Senior City Lead – Responsable d’Exploitation (H/F)

Job title:

Senior City Lead – Responsable d’Exploitation (H/F)

Company:

Dance

Job description

ABOUT DANCE
At Dance, we believe getting where you want to go should be simple and sustainable. So we’re on a mission to make emobility easy. Dance members get their own electric bike or moped, free 24-hour repairs, and theft coverage on a flexible monthly subscription. Our service is currently live in Berlin, Hamburg, Munich and Paris.Dance was founded by SoundCloud founders Eric Quidenus-Wahlforss and Alexander Ljung, together with the co-founder of Jimdo, Christian Springub. Investors include BlueYard, HV Capital and Eurazeo. To find out more, visit .As an equal opportunity employer, Dance is committed to building an inclusive workplace. We welcome people of any background, age, country of origin, ethnic and racial origin, gender identity, sexual orientation, disability status, marital status, religion or ideology to apply.ABOUT THE ROLE
We’re looking for an experienced Senior City Lead to oversee and optimize our operations in Paris. This key role focuses on ensuring smooth site operations, fostering team stability, and maintaining high service quality. You will be the operational expert for Paris and the French market, driving end-to-end improvements and ensuring alignment with the company’s strategic goals.As our Senior City Lead, you will:1. Operational Coordination and Management:Monitor and analyze production metrics using dashboards and analytical tools.Coordinate the Paris workshop’s operations, including inventory management, supply orders, and day-to-day functionality of the site.Oversee the activity of 35 team members, working closely with three Activity Managers to ensure the smooth running of mechanical, field, and logistical operations.2. Leadership and Team Management:Directly manage three team members responsible for key operational areas (mechanical operations, field operations, site safety, and compliance).Indirectly oversee a team of about 35 mechanics and field specialists.Play an active role in recruitment, training, and the professional development of team members, and handle disciplinary actions in collaboration with the Human Resources department.3. Safety, Compliance, and Performance:Promote and enforce the company’s safety policy and ensure compliance with regulations, particularly regarding the storage of hazardous goods.Ensure adherence to labor laws and transport regulations.Lead the analysis of failures, incidents, and implement corrective action plans.Oversee the management of operational equipment (smartphones, keys, etc.), ensuring availability and functionality.4. Continuous Improvement and Quality:Actively participate in optimizing processes, methods, and operational tools (TMS, quality tracking, continuous improvement).Drive sustainability and performance initiatives by analyzing performance indicators and implementing continuous improvement measures.

5. Client Relations and Innovation:Localize marketing initiatives and client communications for the Paris market in collaboration with internal teams.Participate in negotiations with external providers and supervise the quality of services delivered.Maintain ongoing relationships with internal clients (support services, HR, purchasing) to ensure their operational needs are met.6. Reporting and Analysis:Track and analyze KPIs, reporting directly to the Head of Operations based in Berlin.Propose solutions to improve operational efficiency and team stability.ABOUT YOUTo be successful in this role, you have:A Bachelor’s or Master’s degree (Bac+3 to Bac+5) with a specialization in logistics or operational management.Minimum of 5 years experience in warehouse and operational management, with proven experience managing field teams.
Strong proficiency with IT tools (Personio, Papershift, Google Sheets, etc.). * Excellent leadership skills and strong interpersonal abilities.

• Proven experience in process improvement and cost/quality optimization.
• Fluency in French and professional proficiency in English.
• Experience managing blue-collar teams in dynamic environments.

You are autonomous, detail-oriented, and highly organized.You enjoy working in fast-paced environments and are focused on problem-solving and performance improvement.You are available to be onsite at the workshop in Bobigny 90% of the timeDid we just describe you? Let us know by sending over a CV, with an outline of what motivates you most about becoming part of Dance. Even if you don’t meet all the requirements, we would still encourage you to apply!Come and experience a unique culture, where you can work alongside exceptionally talented people and move us towards more livable cities.How we take care of you:

• Competitive compensation package.
• Employee stock ownership plan.
• Flexible working environment that suits your schedule.
• Flexible vacation because we believe switching off is important.
• Access to nilo.health for your mental wellbeing.
• Your own Dance subscription for an e-bike or moped.
• A highly reduced monthly Dance subscription for your plus-one.

Expected salary

Location

Paris

Job date

Fri, 01 Nov 2024 02:58:36 GMT

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