Senior Ad Intel Client Service & Delivery Manager

vacanciesineu.com

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content – wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Aim of the position

  • First point of contact for the client
  • Dealing with client queries, running regular client reports, training clients on the relevant Nielsen Ad Intel services and supporting the team to deliver excellent client satisfaction
  • Supporting and assisting in the management of client accounts, and continuing the high levels of service set out by the Ad Intel Client Service and Delivery team.

Responsibilities

  • Support the servicing of a market or group of clients by providing excellent day-to-day client support, set up and training, whilst building strong and value-added relationships
  • Manage daily incoming client calls/emails
  • Provide training and support to maintain client knowledge of the delivery platforms and data.
  • Preparation of presentation material in order to drive client engagement, added value and repeat business
  • Generation of client data reports
  • Assist delivery team in preparation of data files (broadcaster rate cards, packages, etc)

Skills

  • Client-centric mindset
  • Able to communicate in a simple and effective way (e.g. explain something “technical” to an external or internal stakeholder in an easily understood way)Problem-solving & Analytical thinking
  • Strong attention to detail, organized and able to prioritize workload.
  • Ability to interpret data or experience in running reports/using data-based applicationsCompetency on MS office/ Goole products (Word, Excel, PPT, Doc, Sheet, Slides
  • An enthusiastic team player, highly motivated and capable of working proactively
  • Results-oriented and able to work to tight deadlines
  • Ability to learn quickly and succeed in a fast paced environment
  • Ability to juggle multiple responsibilities simultaneously, and work well with a diverse customer base and various internal teams
  • Strong Interpersonal skills, highly motivated, strong orientation toward client relationships

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you’re unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

Read Full Description

Apply
To help us track our recruitment effort, please indicate in your cover//motivation letter where (vacanciesineu.com) you saw this job posting.

Share
admin

Published by
admin

Recent Posts

IN STORE SERVICE SPECIALIST_CAGLIARI

Job title: IN STORE SERVICE SPECIALIST_CAGLIARI Company: Adecco Job description Adecco Milano Sales & Merchandising…

3 minutes ago

MEP Project Manager

Job title: MEP Project Manager Company: LJB & Co Job description Our client, a leading…

4 minutes ago

Junior Adviser – Forum Tax Administration: Mutual Agreement Procedures (MAP) and Dispute Prevention

Job title: Junior Adviser - Forum Tax Administration: Mutual Agreement Procedures (MAP) and Dispute Prevention…

9 minutes ago

General Ledger Accountant

Job title: General Ledger Accountant Company: Helprise Job description We are looking for new team…

10 minutes ago

Business analyst

Job title: Business analyst Company: Colas Job description Har du økonomisk og kommerciel forståelse og…

16 minutes ago

Responsable de seguridad y salud (WHS)

Job title: Responsable de seguridad y salud (WHS) Company: Amazon Job description DESCRIPTIONAmazon necesita profesionales…

19 minutes ago
If you dont see Apply Button. Please use Non-Amp Version