Senior Account Manager – Membership, Arts and Culture and Higher Education
TPXimpact
About The RoleWe’re looking for a Senior Account Manager to work on some of our largest clients in our portfolio of clients in the professional membership, arts and culture and higher education sectors. We’re actively growing this sector and are looking for an individual to support the Client Strategy Partner and Account Director in growing this portfolio of clients.Ideally you’ll have three to five years of commercial experience developing digital transformation and web platform opportunities with clients in some or all of the sectors outlined above.Working closely with the Account Director and Client Strategy Partner leading the Sector, you will focus on delivering high quality client experience, understanding the requirements this sector of clients have with regards to income and revenue generation, service delivery, ticketing, membership and audience strategies and demand and how digital can support the wider organisational objectives and mission.Supported by an Account Director, this role is key to helping to understand our clients, their specific organisational and sector needs and challenges, so that we can bring together the right people and expertise to tackle and deliver against their organisational strategy and objectives.ResponsibilitiesEffective day-to-day management of high quality relationships with clients:
To ensure long-term mutually valuable relationships with existing clients:
To grow the business we do with existing clients through creation, identification and conversion of new commercial opportunities.
To be a voice of the client services studio in the agency.
About YouWe’re looking for an experienced Senior Account Manager who has experience working with professional membership, arts and culture and/or Higher Education organisations:
This a hybrid working role, where you will have the choice to work from home or attend hubs around the country. Some travel to clients or to attend regular team days is expected.About UsmanifestoWe are the digital experience agency for changemakers. We are committed to delivering purposeful and positive impact for people, planet and society, in restless pursuit of a better world.We take pride in creating award-winning digital experiences, products and services that are measurably ethical, inclusive, accessible, sustainable and joyful.Our changemaker clients include UNICEF UK, Breast Cancer Now, The Trussell Trust, Woodgreen, The Royal Academy of Arts, Zoological Society London, Historic Environment Scotland and Fauna & Flora.Part of the TPXimpact group – a Certified B Corporation™, we are a team of 130 digital product leaders, creative designers, user experience designers, engagement specialists, software engineers and experience strategists.TPXimpactTPXimpact is a digital transformation company, and Certified B Corporation™, on a mission to build a future where people, places and the planet are supported to thrive. Combining vast expertise in human-centred design, data, experience and technology, we help the public, private and third sectors with their digital transformation journey, delivering high quality solutions that improve services, experiences and outcomes. We’re passionate people who work in close collaboration with our clients to create sustainable solutions ready for an ever-evolving world.
£44460 – 46000 per year
United Kingdom
Sun, 23 Jun 2024 04:41:51 GMT
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