Senior Account Manager

WPP

vacanciesineu.com

Description

Senior Account Manager (Maternity cover)

Company: VML

Contract: FTC

Location: Hybrid WFH/Sea Containers, London

Who are we:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

The Role:

We seek a talented Senior Account Manager to join one of our client accounts, where you will think innovatively – beyond the obvious and help to develop highly engaging ideas and campaigns. We need an experienced, button-down, and diligent client handler who is used to working on multi-channel creative campaigns within the advertising industry. Being a fast learner, problem solver, good communicator, and a team player are key skills for this role.

The responsibilities and requirements:

Orchestration:

  • Clear, honest, and pointed communication across the team and client.
  • Deeply understands the brand and drives the vision for their client.
  • Is responsible for ensuring that the client is always aware of the project and campaign timings, as well as of any impact of change that may occur.
  • Positive and instills that same spirit in everyone they work with.

Relationships:

  • Build strong relationships with clients, understand what type of work they want, and help match that with the type of work we want to sell.
  • Manage clients autonomously and manage upwards clearly.
  • The ‘go to’ person for clients on all things delivery.
  • Good understanding of client business and category.
  • Demonstrates best-in-class service to clients and partners.
  • Fosters interagency collaborative relationships.

Commercial:

  • Understands the commercial and business workings of their client’s business.
  • In cooperation with the PM team, develop statements of work for all projects and campaigns.
  • Manages finance WIP to ensure we are on top of income.

Operational:

  • Dive into projects when put on one and make an impact quickly.
  • Demonstrates ability to manage a project autonomously using new and established skills.
  • Champions new ways of working.
  • Develops partnerships within the agency at speed, resulting in a better output.
  • Strong PPT, Keynote, Excel skills required.

About you:

  • You have experience working at an advertising/ marketing agency on multi-channel creative campaigns for well-known brands.
  • Work collaboratively – recognize the value and responsibility of working in a team, and seek to maintain and build effective relationships both internally and externally.
  • Think innovatively – you look beyond the obvious to develop highly engaging ideas and campaigns.
  • Work effectively through job and organizational changes.
  • Strives to achieve excellence in everything that they do.
  • Demonstrates ‘passion’ – approaches all tasks in a wholehearted and enthusiastic manner.
  • Shows initiative and a ‘can-do’ attitude.
  • Highly motivated and a self-starter.
  • Recognizes the need for management support when necessary.
  • Constantly looks for and learns from new information or experiences.
  • Deals constructively with frustration, maintaining a professional and positive manner.
  • Is direct and honest in dealing with others.
  • Treats all people with respect and fairness.

What’s in it for you?

Aside from a generous annual leave allowance and pension allowances, you will have access to a whole host of other benefits and activities such as:

  • Life Assurance
  • Permanent Health Insurance
  • BUPA
  • Flexible hybrid-working schedule
  • Enhanced family-friendly policies
  • Well-being Programme
  • Employee Assistance Support
  • Cycle to Work Scheme
  • Eye Care and Glasses Vouchers
  • Season Ticket Loans
  • WPP Discounts

You will also have a clear long-term career development plan and access to our learning and development activities and online learning platforms.

Our Commitment to Diversity, Equity & Inclusion

VML is an equal opportunity employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

If you are unable or limited in your ability to access our career site as a result of a disability, we will be happy to assist you. Please contact our People Team at [email protected] to request an alternate accommodation. Please note that only requests for an employment application accommodation will be returned.

VML is a WPP Agency. For more information, please visit our website , and follow VML on our social channels via Instagram , LinkedIn , and X .

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