Sample Preparation Technician

Company Description

SGS provide the world’s most comprehensive range of integrated inspection, testing, certification, and advisory services, powered by the latest technology and digital tools. Our global network of experts supports our customers by helping them to meet increasingly complex regulations and standards.

Job Description

Job Title: Sample Preparation Technician

Job Type: Permanent

Hours: Mon-Fri 08:30-17:00

Job Location: Cramlington

As a Sample Preparation Technician, you’ll be responsible for preparing samples received from customers. You will ensure all data is inputted into the system in an accurate and timely manner in order for the laboratory to carry out the analysis, compliant with customer and UKAS requirements.

Key Accountabilities:-

• Washing/cleaning of apparatus/glassware used in testing.
• Working as part of a team to register all samples which arrive on site on the day of receipt.
• To adhere to customer requests and process all samples in accordance with these requests ensuring support is provided to the customer where needed.
• To contact the customer if information is missing e.g. e-mail address for the report to be issued.
• To check that all paperwork associated with the samples is correct. Any non-conformity or deviation must be actioned and communicated to the techservices/account managers.
• Distribute sample information to the appropriate departments as and when required e.g. informing the German team of samples received for processing.

Qualifications

• The job holder must be educated to at least GCSE level in, however experience in touch typing would be advantageous.
• Good organisational skills and a responsible attitude are essential.
• Previous customer service experience is beneficial along with good telephone manner and the ability to effectively communicate over the telephone, face to face and via email.
• A familiarity with computers is essential including use of Microsoft office packages.
• The job holder needs to be competent with written and spoken English.

Additional Information

APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days.

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

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