Job title:
Sales Team Leader
Company:
SpotOn TA
Job description
SpotOn TA was founded to help people find their dream job, and help employers find the right candidates.spotonps.plSalary: Kindly Share with us your salary expectations.Client: BPO Company.The RoleSales Team LeaderOffice-Based – Gdańsk, Poland*** This Job Opportunity is only offered for candidates living and eligible to work in Poland.Needed Languages – Must have one of the following langauges+ English:
- German Speaker
- Russian Speaker
- Polish Speaker
- Hungarian Speaker
- Romanian Speaker
- Czech Speaker.
Salary: Kindly Share with us your salary expectations.Client: BPO Company.Job DescriptionAs The Sales Team Leader, you will manage the operations and more.Detailed Duties and Responsibilities
- Provide support in process development.
- Ensure consistent quality and productivity.
- Monitor, report and analyse KPIs relevant to the project.
- Manage day-to-day operations.
- Conduct feedback sessions with employees.
- Coach, shadow and support employees.
Ideal ProfileTargeted Qualifications
- Fluency in one of the following Languages, C1 level or Higher to effectively liaise the stakeholders of the region.
- German Speaker
- Russian Speaker
- Polish Speaker
- Hungarian Speaker
- Romanian Speaker
- Czech Speaker.
- Fluency in English Language, C1 level or Higher.
- Excellent organizational skills and attention to detail.
- Min 3 years of experience in customer service in sales/technical areas.
- Min 1 year experience Managing a Team.
- Multitasking and prioritization skills.
- The ability to identify training needs and support program development.
- Experience in team management in the Call Center environment.
Interpersonal Skills
- Communicative, Speak and/or write well and get your ideas across to others easily.
- Interpreter, Look at things and make sense of them, figure what is needed and how to fulfil it.
- Confident, Pleasant, Energetic, Helpful, Trustworthy
- Efficient, Perform tasks in the fastest and simplest ways that they can be done.
- Organized and punctual, put things in order so that they run smoothly and are always on time.
- Flexible, Can carry different responsibilities, sometimes with very little advanced notice.
- Listen, Listen/pay attention to what others are saying, without daydreaming or judging them.
- Precise, Make sure that things are done accurately, correctly, and exactly.
- Willingness to acquire new knowledge.
- Service Customers, be friendly patient, and polite with customers and try your best to service their needs/wants.
Offer & Benefits
- Salary: Kindly Share with us your salary expectations.
- Office-Based – Gdańsk, Poland.
- Private Medical Insurance.
- Sports card.
- A global team committed to the company values.
- A dynamic work environment in a dynamically international company.
What’s on Offer?
- Opportunity within a company with a solid track record of performance
- A role that offers a breadth of learning opportunities
- Leadership Role
Expected salary
Location
Gdynia, pomorskie
Job date
Sun, 27 Oct 2024 06:55:07 GMT
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