Sales Support Coordinator

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Job Title: Sales Support Coordinator

Location: Milton Keynes with hybrid working

Contract: Full-time, permanent

Due to an internal promotion, we are now looking to recruit a Sales Support Coordinator to join our highly successful Sales Team based in Milton Keynes.

About the role

In this role, you will be an integral part of our UK&I Managed Accounts Sales Team, providing administrative excellence and operational support which will enable the team to win, grow and retain our most important clients.

This is an extremely varied role where you will liaise with clients, build and prepare quotations, record and maintain client information as well as, providing data analysis and conducting initial market research to support the growth of our business.

Additional responsibilities include:

• Support with initial client enquiries via telephone and email.
• Proactively contact clients to obtain and/or clarify information as part of the sales quotation process.
• Regularly update and maintain records on internal CRM system.
• Complete client forms and questionnaires, entering BSI data on behalf of the sales team.
• Support with the research of new clients and contacts on behalf of the sales team to win new business.
• Working towards targets and KPIs.
• Provide reporting and analysis of sales performance and KPIs.
• Support with other administrative tasks such as and when required.

To be successful in the role, you should possess the following:

• Proven experience in administrative and customer service roles.
• Excellent attention to detail and data accuracy.
• Confident communicator both written and verbal.
• The ability to work independently and as part of a team.
• Experience of working towards targets and KPIs
• Strong customer focus and work ethic.
• High level of computer skills, in particular: Outlook, Word and Excel.
• Salesforce experience would be an advantage.

Our benefits

We offer a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of; 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.

D&I Policy

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organisation all while having fun doing great work. BSI is a community where everyone can thrive.

If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.

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