Sales Specialist in Birmingham, United Kingdom

Sales Specialist

Job Req ID: 29907

Posting Date: 21 Feb 2024

Function: Sales and Commercial

Unit: Business

Location:

Snowhill, Birmingham, United Kingdom

Salary: Competitive, with excellent benefits

Location: Brimingham

Why Business

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

Why this job matters

• Within this role, you will deliver critical execution of BT’s mobile market share growth strategy to our customers, by providing their specialist technical knowledge to acquire new business.

• The role will be a fundamentally office role, but when required a field based role, focusing on mobility acquisition opportunities across the wide range of 10-49 employee size Small Business customers within their territory. Delivering an outstanding customer sales experience by asking brilliant questions to ensure BT understand our customer’s business challenges and propose effective solutions.

• You will be responsible for working alongside and educating the Small Business Sales Agents, with an acquisition focus, to coach and create opportunities, to develop and close sales through sustained prospecting and activity.

• You will have the ability to develop strong internal relationships delivering solutions to meet customer demands and target requirements (Volume & Value).

What you’ll be doing

• Delivery of 100%+ of mobile sales targets and drive key measurable KPIs that underpin the expected sales performance.

• Supports both existing BT accounts and new business opportunities by providing mobility technical expertise.

• Bring an acquisition sales skill set for winning new business for BT

• Sales coaching capability with regard multiple to complex stakeholder management skills. Including:-

• Customer – inc. C-level, varying customer size

• BT – Sales Agents, Specialist peers, Trading, Commercial, Customer Service & Order Management, Propositions, Product, Marketing.

• Market developments and customer insight will be needed in order to contribute to the wider Mobile strategy. Bringing these messages to life with their sales teams to maximise market opportunity (e.g. 5G, Convergence).

• Maintain a high awareness and knowledge of the SMB Small Business market, including industry, competitors and telecoms and internal activities to ensure that all business opportunities are identified, considered and implemented appropriately

The skills you’ll need

Market Analysis

Relationship Building

Business Development

Solution Selling

Growth Mindset

What we would like to see on your CV

• Proven track record in an Acquisition sales role

• Proven track record in Mobility sales

• Demonstrative history of achieving sales targets

• Evidenced sales planning capability, including KPI’s used to drive outcomes

• Commercial thinker who uses internal/external insights for creating compelling customer propositions.

Benefits include

• Competitive salary

• On target commission

• Pension scheme (up to 10% BT contributions)

• Flexible Hybrid working

• Access to training and development to help you grow with us

• 25 days annual leave (plus bank holidays)

• Shares Plan

• Flexible benefits: cycle to work, healthcare, etc.

• Discounted BT products and services

Flexible working

BT have moved to a hybrid working model – you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week.

About us

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON’T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement on the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.