Sales Order Specialist with Spanish

Job title:

Sales Order Specialist with Spanish

Company:

London Stock Exchange Group

Job description

WE ARE LOOKING FOR A NEW COLLEAGUE:Sales Order SpecialistYOU AND YOUR TEAMYou will join the Order Management division of the Customer Operations organization with around 75 colleagues based in Gdynia. Altogether our major responsibility is to provide administrational support to our client-facing teams (usually these are Account Managers from the Sales department). As Order Management Specialists we cooperate with a number of internal teams and sometimes we also directly support external clients.WHY IS THIS JOB IMPORTANT?As a Sales Order Specialist you will facilitate all administrative processes to assure that our client signs the proper contract, receives access to use our products and is correctly billed. We call our service “order to cash” because we manage the series of tasks that need to be processed from the moment the client puts an order till the invoice is paid.SOME OF THE DAILY TASKS YOU WILL PERFORM:

• Preparing contracts for clients who decide to buy our products or services
• Creating client’s accounts and granting system permissions for the proper services
• Managing billing process and assure that clients receive correct invoices
• Resolving compliance issues in cooperation with Compliance & Legal Teams
• Operating on a number of internal tools and applications related to customer relationship management (CRM)
• Responding to clients’ queries assuring the highest standards of customer service

WHAT DO YOU NEED TO BRING?

• English and Spanish language fluency (minimum B2)
• Excellent communication skills to feel comfortable when collaborating with a number of different teams
• Excellent organizational skills and ability to quickly learn new processes and applications
• Very good analytical and critical thinking skills to enable you to look for alternative solutions when facing e.g. system errors
• Strong computer skills, including experience with Microsoft Office applications
• Aptitude for work in a fast paced and goal-oriented environment

YOU WILL BE EVEN MORE COMPETITIVE WITH:

• Previous experience in using CRM platforms such as Siebel or Salesforce and/or billing systems such as SAP

YOU RECEIVE:

• 1-month training that will get you prepared to deliver your daily tasks
• Buddy’s support during your first months in the company and thorough onboarding program to get you prepared for daily work
• Casual and diverse office environment where colleagues come from over 40 countries
• A range of development opportunities through traditional training, on-site and international projects
• Wellbeing scheme including private healthcare, insurance, Multisport card, weekly fruit days and more than 10 sports teams to join
• Flexibility and home-office opportunities
• Access to Thomson Reuters products with real-time economic data
• High standards of ethics in the workplace
• Two additional days off for charity events
• Free yoga classes and trainings with physiotherapist in the office

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Expected salary

Location

Gdynia, pomorskie

Job date

Tue, 10 Dec 2024 23:20:20 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesineu.com) you saw this job posting.