Sales Operations Specialist – German speaking – m/f/d in Milan, Italy

Job Family: Sales

Req ID: 443291

About Us

Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop new and highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics in order to deliver better products in the increasingly complex world of chip, board and system design.

Can you provide a strong sales support function to our team of Account Managers? If that’s a yes, then you could be at the heart of our EDA sales organization.

The primary purpose of the Sales Operations Specialist is working with internal and external customers to ensure that all elements required for order acceptance are met according to the Siemens EDA policies.

Key Responsibilities –

Order Processing

• Review quotes and purchase orders for contractual and credit compliance and export licensing requirements.

• Check pricing, ordering and quotation based on revenue and booking policy

• Make sure the documents meet audit requirement

System and Administrative Processing

• Serve as system expert on the purchase orders, sales forecast, quotation and revenue recognition via SAP Order, SAP CRM, Internal quoting and booking tools.

• Effectively use SAP for standard staging quotes and transmit all relevant deal information to the back office for order processing/completion.

• Submit all internal and external customer license requests and verify and deliver all license files to customers.

Sales Relationships

• Uncover or support sales for business analysis (i.e. discount rate, pricing, forecast)

• Collaborate with Sales to manage shipment and AR processing by providing data and information

• Participate sales review meeting to be able to support accurate pricing and ordering

Support Relationships

• Develop close relationships with Finance and Legal departments.

• Act as a liaison between Back-office, Sales management, Finance, Shipment and external customers to resolve customer related issues.

Key Competencies –

• Order processing and finance concept – Understand ordering process and revenue recognition methods. Has finance or business concept to provide consultation

• System and Excel skills – SAP frequent user for ordering, pricing and quotation. Excel expert for sales forecast reports

• Spoken communications – Proficient English and German skills is MUST

Requirement –

• 3 years of experience as admin & sales support in direct selling

• Good knowledge of order process, SAP & trade practice

• Super User of Microsoft Office S/W, especially Excel

• Able to work in a team environment with good interpersonal skills

• Strong written and oral communications in English and German

• Willing to work outside normal hours, especially at Quarter and Year End times.

Working at Siemens Software

Why us?

Working at Siemens Software means flexibility – Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you’d expect from a world leader in industrial software.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Siemens. Making real what matters

If you want to make a difference – make it with us!

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