Sales Manager

Duties and responsibilities: 

• Support MOHG philosophy and culture daily to ensure guests’ satisfaction and the achievement of our Mission 
• Analyze local market trends and develop new business leads 
• Handle and qualify the proposal and follow-up of transient, group and banqueting enquiries and actively engage with clients to maximize the conversion of business 
• Ensure a “sales approach” in every lead, customizing offers and ensuring that a luxury and positive attitude is always guaranteed 
• Participate in external sales appointments, trips, fairs and tradeshows when relevant for the specific market segment 
• Participate in local events and sales calls, including property site inspections 
• Demonstrate proactivity to bring back former clients and acquire new ones 
• Follow internal financial policies, managing and verifying client payments and outstanding balances 
• Use systems to pull out reports and analyze figures and data consistently 
• Enrich the existing database, ensuring time efficiency and data accuracy as per MOHG policies 
• Attend daily departmental meetings 
• Meet the objectives as set by the Company 
• Communicate and cooperate with all departments as required across the hotel and the whole Company 
• Follow company grooming policies 

Requirements: 

• At least a 2-years experience in a similar position within the luxury hospitality industry 
• Fluent in English and Italian. Other languages are considered a plus 
• Creative thinking and bespoke approach to guests’ requests and needs 
• Strong time-management skills 
• Good knowledge of Microsoft Office Package 
• Charming and dynamic approach to clients and colleagues 
• Problem-solving attitude 
• Strong presentation skills 
• Energetic, dynamic and enthusiastic 
• Available to flexible hours 
• Available to travel (local and international) 

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