Sales Coordinator – Service

Job title:

Sales Coordinator – Service

Company:

GEA

Job description

Do you thrive in an environment with a wide variety of tasks, where you manage end-to-end order processes – from order fulfilment to invoicing and shipping? And do you want a role with customer centricity, ample stakeholder management and the empowerment to ensure the success of your own area?Then you might be just what we are looking for in this global role, where you get to expand your professional network across multiple industries and countries.At GEA, we provide cutting-edge equipment and project solutions to the chemical, pharmaceutical, food, and dairy industries. With 18,000+ employees across 62 countries, we specialise in sustainable, efficient solutions that optimise production and reduce environmental impact.As you join us at our office in Søborg, you become part of our team of 6 sales coordinators, who work closely together on a daily basis. Together, we are responsible for order handling and for booking shipping with the freight carriers. We receive our tasks from customers – both local GEA offices and external customers – and ensure that the orders are handled perfectly from there.Responsibilities / TasksThis role encompasses a wide range of tasks related to service and spare parts order fulfilment. You will oversee the entire process, from order receipt to invoicing and shipping, while also preparing quotes and managing follow-ups. Your day-to-day work will involve close collaboration with internal and external stakeholders, including customers, sales offices, and carriers worldwide.Specifically, you will handle:

• Order fulfilment
• Shipping tasks (EU and overseas)
• Preparation of offers
• Follow up on quotes, orders, and shipments
• Invoicing and processing of necessary documentation for our shipments
• Contact with our sales offices, customers, and carriers around the world
• Handling of claims

Your Profile / QualificationsWith your service-oriented and customer-focused mindset, you find (some of) your motivation by delivering high quality and the best possible experience.You excel at managing diverse internal and external contacts, ensuring all stakeholders stay informed for a seamless customer experience. With strong interpersonal skills and a solution-oriented approach, you work independently while maintaining a clear overview of tasks. Your structured and detail-oriented way of working enables you to handle a busy workload efficiently and deliver timely results.Finally, we imagine that you have:

• Good language skills – so that you are able to communicate in Danish and English
• Good IT abilities – preferably knowledge of Axapta
• Commercial understanding
• Experience with order management and shipping tasks

Would you like to know more?If you would like to find out more about this position before submitting your application, please do not hesitate to contact Director of Service Operations Marika Skovgaard on +45 41 74 81 06.Please apply via the indicated link. Please note that GEA exclusively uses electronic recruiting, and only applications received through our application system will be considered.Did we spark your interest?
Then please click apply above to access our guided application process.

Expected salary

Location

Danmark

Job date

Fri, 31 Jan 2025 08:52:51 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesineu.com) you saw this job posting.