Sales Associate in Bristol, United Kingdom

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Description

In the UK, we are also a Great Place to Work certified workplace and globally we were recognized in the Fortune 100 of Best Companies to Work for in 2023 .

Position: Sales Associate

Location: Bristol

Job Type: Full Time, Permanent

What you’ll do

First thing you need to know: this isn’t a typical retail gig. As a Trek Sales Associate, you’ll be on the frontlines helping people have fun by riding bikes. You’ll get to learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and carry-on meaningful relationships with riders in your community. The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge. We value hospitality skills first, and we’d rather hire someone who’s eager to learn than someone who thinks they know it all.

If you’re already a bike expert, that’s awesome. If not, we’ll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.

What you will bring to the team:

• A positive, pitch-right-in attitude and motivation to help every customer find what they need

• Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days

• Great communication with customers and teammates

• A desire to cultivate customer relationships and create your own client base

• A commitment to deliver the best possible cycling experience for each customer

As well as a competitive salary, and a generous staff purchase scheme, we also offer a variety of other benefits including:

• Company bonus programme

• 33 days annual leave per year

• Employee cashback healthcare scheme and employee assistance programme

• Enhanced pension scheme

• Death in service scheme (x3)

• Learning and development programmes

• Annual charity time off allowance and matched charity donations

• Enhanced family friendly policies

• Cycle2Work salary sacrifice programme

• External discount platform

If you would like to apply for the above vacancy, please send your CV and Cover Letter detailing why you are the right person for the role.

If you have any particular requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are.

Trek was named to Fortune Magazine’s list of Top 100 Best Companies to Work For. (https://www.greatplacetowork.com/certified-company/1001042) Learn more of why Trek is one of the top 100 Greatest Place to Work. (https://blog.trekbikes.com/en/2023/04/01/trek-makes-fortunes-top-100-best-companies-to-work-for/)