Sales and Admissions Consultant – Milano

About EF Education First 

Founded in Sweden in 1965, EF has 600+ schools and offices in 50 countries around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, Hong Kong, and more. EF has helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs – focused on language, travel, cultural exchange, and academics – turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across the globe with one shared mission – “opening the world through education”. Whoever you are, whatever you are passionate about, we welcome you and want you to bring that to work every day. Learn more at https://www.ef.com 

About the Role – Sales and Admissions Consultant

As a Sales and Admissions Consultant, your main responsibility is to drive enrolments to the overseas education and travel program(s) that you will be specializing in whilst ensuring students and parents’ satisfaction during their entire customer journey. You will also be taking the lead to manage and groom seasonal employees including interns and part-timers to complete various ad-hoc projects throughout the year. 

EF’s Sales and Admissions Consultant is a crucial role to the business and has a clear career path of potentially becoming the head of a product line, country management, and regional management leaders in Europe and across the globe in future. 

EF is currently hiring Sales and Admissions Consultants for the following product lines: 

• Summer Study Tour and Youth Language Travel (age 7-18)
• University Foundation Programs and Gap Year Abroad (age 16+)
• Language Travel for Student and Adults (18+)

Your responsibilities 

• Hit sales targets through telephone and face-to-face direct customer contact.
• Consultative selling approach and quality CRM effort.
• Meet daily KPIs including number of calls, appointments, and consultations.
• Provide relevant info, advise, and quality services throughout the customer journey to ensure high customer satisfaction.
• Organize and host onsite and offsite events (including information-seminars, fairs, school talks, university speeches, student parties, alumni activities) to boost brand awareness, generate new leads, drive referrals, and create student communities.

Requirements 

• A bachelor’s degree in any disciplines.
• 1-2 years of work experience in sales or business development related job functions preferred. (Fresh graduate will also be considered).
• Fluent in Italian and English.
• Previous international exposure an advantage (e.g., exchange, working holiday, overseas work/studying experience, outbound escorts, etc.).
• Previous experience in travel-related or education industries a bonus but not a must (e.g., study abroad agencies, tourism, school admissions, etc.).
• Passion for travel, languages and cultural exchange.
• Customer oriented and target driven. Proactive and able to work independently.
• Positive attitude, flexible and great team spirit. Excellent communication skills.
• Weekend shifts and offsite work may be required.

What do we offer? 

• 5-day work week.
• Fixed-term contract aimed at subsequent employment.
• An international, dynamic, non-hierarchical, and friendly work environment.
• Fixed salary + quarterly performance-based incentives + year-end bonus up to an additional 4-months’ salary equivalent.
• Regular training sessions and opportunities for company growth.
• Travel opportunities to visit our schools and offices in 50 countries for training purposes.
• Clear career path to senior management roles and personal development opportunities.
• Staff discounts on gym, restaurants, EF programs for yourself and direct family members.
• Team events and parties (National and International Kick-Off’s Parties, Christmas, Summer Party, and more).

If you recognize yourself in the above and if you are eager to work for a fast-growing multinational company, we want to hear from you! 

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EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique. 

Learn more about EF Education First at https://www.ef.com 

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