BT
vacanciesineu.com
Sales advisor
Job Req ID: 30147
Posting Date: 22 Feb 2024
Function: BT contact centres
Unit: Business
Location:
Snowhill, Birmingham, United Kingdom
Salary: 27,675.00
Where: Three Snowhill, Snowhill Queensway, Birmingham, B4 6GA.
Full time: Permanent
Salary: £27,675.00, plus commission
The Role
Small and Medium Enterprises (SME) is a key sales channel for BT, putting focus on small and medium business customers. Our purpose in SME is to be the engine for growth for UK small businesses, ensuring they have brilliant solutions to help their businesses thrive.
In a busy market, the Inside Sales Advisor is responsible for developing and growing business with a portfolio of SME customers. Through building strong relationships with key customer contacts, the Inside Sales Advisors will achieve (and exceed) targets. A hunger to learn will be key in this role. Alongside a desire to try new things to help customers engage readily with BT.
You’ll have the following responsibilities:
• Work with a defined account base of small SME customers, who typically have single sites and relatively simple order needs.
• Typically sell BT & EE’s standard products – across mobile, connectivity, and IP voice.
• Develop successful, sustainable, and profitable relationships within the defined account base. Use strong communication and influencing skills to build relationships with key customer contacts and decision-makers.
• Thrive in a target-driven, customer-facing environment to achieve targets and KPIs. Targets may include customer contact activity, pipeline health and SOV/ revenue growth.
• Keep sales tools and systems up to date and well organized with accurate customer information, to support effective decision making and to comply with GDPR.
• Identify both new business opportunities and growth opportunities within the account base
• Influence decision makers to make timely decisions that help us achieve the business outcomes
What we are looking for
• Confident and effective communicator
• Comfortable using IT systems, databases, and software packages
• Customer serviceexpertise
• Track record of achieving/exceeding targets
• Adaptable and willing to learn
Wondering what’s in it for you?
A great starting salary of £27,675, plus incentives throughout the year
Our Smart working model which supports you to create a flexible working routine that works for you
Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, helping you where it counts
Volunteering days, so you can give back to your local community
Optional Private Healthcare and Dental, for you and the family
A share scheme where you can invest in the company at a discounted rate
Optional Pension scheme to protect your future
22 days’ annual leave (not including bank holidays)
Gym membership discounts
Discounts off attractions for the family all year round
The smaller bits like; free tea and coffee
Apply Now
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