Sales Administrator in hybrid, United Kingdom

Sales Administrator

Job Description:

We have a new and exciting opportunity for a Sales Administrator to join our Order Operations team. The role will require you to support the sales functions by processing orders for both direct and indirect customers, completing a variety of cross channel general administrative tasks, whilst ensuring excellent customer service is provided.

• Working in conjunction with Account Managers and Partners to process orders and invoices where required (depending on sales segment).

• Manage customer & Business Partner correspondence into the sales department via the inboxes and action according to departmental processes and guidelines.

• Check the accuracy of sales quotations, invoices and orders which have been placed to ensure an exceptional customer experience and high quality & accuracy of data within our systems for reporting purposes.

• Check accuracy in critical information in the Salesforce CRM. In addition to maintaining and updating sales and customer records.

• Providing Salesforce administration support for a variety of sales processes including but not limited to, data quality improvements within Salesforce CRM for Sales & CS.

• Carry out a range of administrative duties to support the successful running of the Customer Success and Indirect Sales area.