Rooms Trainee (m/w/d) in Frankfurt, Germany

Job Number 24168921

Job Category Management Development Programs/Interns

Location Frankfurt Marriott Hotel, Hamburger Allee 2, Frankfurt, Hessen, Germany

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

ROOMS TRAINEE (M/W/D)

Be empowered.

• We appreciate what you do, therefore you will receive a salary of XY € / gross per month during your internship

• A flexible working time model as well as fair & plannable working time regulations – this is where career & work are in harmony

• A familiar and diverse team from many nationalities with flat hierarchies

• Through an internship plan we ensure that you can get to know all relevant departments in the Rooms division

• Our staff accommodation allows you to live inexpensively during your internship

• Training as well as regular appraisal and development meetings

• First impressions count, so we offer a targeted on-boarding program

• Numerous team events and meetings help to strengthen the “we” feeling

• We take care of your business outfit with free uniforms and dry cleaning

• Our employee restaurant provides you with balanced meals as well as fresh fruit, water, tea and coffee

• We take care – with various wellbeing offers as well as regular Serve360 activities in which we are socially involved as a team.

Be you.

You want to pave your way to the largest hotel chain in the world? Perfect – as an intern in the Rooms department at Frankfurt Marriott Hotel that’s possible! During your internship, you will have the opportunity to immerse yourself in the world of Marriott and build the foundation for your professional future. With experienced colleagues by your side, you will get to know the various areas in Rooms and can consolidate your knowledge from your studies.

Become part of our team and grow with us beyond yourself! During your time with us, we will bring the following areas of responsibility closer:

• Together with your colleagues you take care of the smooth check-in and check-out of our international guests

• You will learn how to deal with our guests in a professional manner and will be available to answer their questions and concerns

• Take a look behind the scenes of the reception and get to know the back-office area and the associated tasks

• In our telephone center, you will have the opportunity to better understand the entire customer journey and deal with our guests’ inquiries both in person and on the phone

• Dealing with guest complaints in a professional manner is also part of your training, where you will learn how to turn negative impressions into positive memories.

Be able.

• You are currently enrolled in a university / college and would like to complete your internship with the largest hotel chain in the world

• You are enthusiastic about the Rooms department and want to pave the way for your professional future

• You have a very good command of English, German is a plus

Be connected.

Then we look forward to getting to know you! As soon as we receive your application, you will receive a confirmation and we will get back to you as soon as possible!

Do you still have questions? Feel free to contact our HR department at [email protected]

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.