Job title:
Roma Station Manager
Company:
DHL
Job description
We are DHL Global Forwarding, leading company in the provision of logistics services on a global scale: we offer efficient services, reliable processes, and cutting-edge technological solutions. Specifically, as DHL Global Forwarding, we handle International Shipments, primarily conducted by Ocean and Air for both Import and ExportWe are currently looking for a Station Manager to join our Team at our Rome Branch:Key Tasks
- Define station operations/customer service strategy in line with business strategy and objectives, corporate guidelines and policies
- Ensure development and implementation of complex projects, initiatives and partnerships for the station
- Plan and ensure daily logistics operations to deliver agreed customer, service, quality and financial objectives
- Develop operating budgets and proposals for new investments, and track progress of ongoing operational investments
- Ensure implementation of systems to provide adequate human resources, materials and logistics infrastructure to deliver logistics services
- Adjust operational capacities to changes/ growth in business volumes and operational requirements to profitably deliver logistics services
- Participate in identifying new opportunities, retaining and expanding customer base, and support business development through preparation and review of business cases
- Encourage prompt response and support to revenue generating functions such as sales and customer service to maximize business and revenue opportunities
- Define and ensure execution of operating processes, site infrastructure, equipment, IT systems, operating structure, etc. to deliver targeted capacities
- Monitor compliance with company/ local statutory obligations and legislation related to safety, health, security environment & quality
- Develop, communicate and enhance awareness of policies for safety of people, data and goods
- Recognize opportunities and introduce best practices focusing on delivering continuous improvement and enhanced productivity
Qualifications & Key Requirements
- Extensive knowledge of AFR/OFR Export/Import Operations/CS
- Excellent analytical skills and sales attitude
- Strategic vision, Forwarding business acumen, results driven and attention to details
- Proficient in performance target settlement and evaluation
- Excellent communication and negotiation skills, strong problem solving attitude
- Excellent people management skills, leadership and motivation
- Ability to take ownership and drive station solutions independently
- Capability to recognize threats and opportunities introducing best practices focusing on delivering continuous improvement and enhanced productivity
- More than 6 years experience level
Expected salary
Location
Fiumicino, Roma
Job date
Wed, 30 Oct 2024 06:54:54 GMT
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