RhythmCARE Clinical Specialist, EP (EMEA & GEM)

Location:

Dusseldorf – Italy

Salary:

Competitive

Type:

Permanent

Main Industry:

Search Health, Nursing & Social Services Jobs

Other Industries & Skills:

Customer Service & Call Centre, Education & Training

Advertiser:

Boston Scientific

Job ID:

131223860

Posted On:

13 October 2024

Additional Locations: Remote; Austria-Vienna; Belgium-Diegem; Bucharest-Romania; Czech Republic-Prague; France-Voisins le Bretonneux; Germany-Düsseldorf; Greece-Athens (Attica); Ireland-Clonmel; Italy-Milan; Kazakhstan-Almaty; Lebanon-Beirut; Netherlands-Kerkrade; Poland-Warsaw; Portugal-Lisboa; Saudi Arabia-Riyadh; South Africa-Johannesburg; Spain-Madrid; Sweden-Helsingborg; Switzerland-Solothurn; Turkey-Istanbul; United Arab Emirates-Dubai; United Kingdom-Hemel Hempstead

Diversity – Innovation – Caring – Global Collaboration – Winning Spirit – High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

 

About the Role
Are you an experienced electrophysiology (EP) professional with an entrepreneurial spirit and a passion for innovation? Do you want to make a difference in the way we approach our customers? If so, we have the perfect opportunity for you!

As a RhythmCARE Clinical Specialist EP, you will provide remote clinical, technical, and educational support to our customers and colleagues across EMEA and GEM. You will be part of a team that is revolutionizing the way we technically and clinically support our customers through real-time, on-demand support and advanced clinical services.

This remote role is home-based, allowing for a healthy work-life balance, and offers the opportunity for career development and the chance to make a direct impact on how we serve our customers. Join our fast-paced and innovative environment and help us build the future!

This role can be based in multiple locations across EMEA and GEM where we have the presence of a Boston Scientific office.

Your responsibilities will include:

-Provide a remote source for clinical support and troubleshooting across the EP portfolio, including Farapulse, Rhythmia, Polarx.
-Support customers across EMEA and GEM for EP clinical procedures.
-Attends cases remotely and advise physicians on clinical attributes and techniques for case support.
-Become an expert in remote technologies to provide full customer support.  
-Drive innovative digital health services within the EP field. 
-Provide educational support to customers and internal Boston Scientific employees on the merits and proper clinical usage of the EP devices using a wide variety of formats and platforms.
-Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
-Develop relationships with hospital personnel through remote communications.
-Assist field-based colleagues to help achieve commercial sales goals.  
 

What are we looking for in you:

-Successfully completed studies within a relevant Biomedical Sciences or Nursing subject,
or similar is beneficial
.
-Proven experience using Boston Scientific EP equipment: Farapulse, Rhythmia, or Polarx.
-Experience providing clinical case support to healthcare professionals. 
-Comfortable with full remote work.
-Strong communication skills.
-Can understand and communicate complex technical and clinical details.
-Advanced language skills (or above) in English.
-Can rapidly adapt to a very dynamic marketplace.
-Strong team player, collaborative, and can build relationships and work cross-functionally.
-Self-motivated and can influence others.
-Flexible, adaptable but focused and persistent.
 

What we can offer to you:

-Upskilling.
-Mentoring.
-Resources and support to develop innovative ideas.
-A permanent position.
-A remote-based role.  
 

 

Requisition ID: 590570

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you and look forward to connecting with you!

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