SHOP ASSISTANT/ RETAIL PROFESSIONAL – P3
PURPOSE & IMPACT ON ORGANIZATION:
Contribute to meeting or exceeding store sales and profit targets by:
· Passionately inspiring consumer loyalty to the Brand
· Effectively serving and selling to customers
· Diligently executing store operations
KEY RESPONSIBILITIES:
· Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
· Execute the Brand Customer Service standards to meet or exceed customers’ expectations
· Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
· Use Seasonal Brand and product knowledge effectively during sales interactions
· Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
· Adhere to all established policies and procedures
· Execute and maintain established Visual Merchandising and In-Store Communication standards
· Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
· Complete cash register transactions quickly and accurately
· Minimize loss in both, the stockroom, and the sales floor
· Perform all store operations in a safe, effective, and efficient manner
· Collaborate productively and respectfully with team members
· Complete all applicable training programs and effectively apply the learning on the job
· Seek coaching and learning opportunities to continually improve your performance
· Ensures that the stores adhere to European standards and guidelines, offering all consumers a brand shopping experience
· Ensures best-in-class set-up of all shop windows, including outfit and positioning of mannequins, lighting, cleanliness, steam application and price indication
· Is responsible for clearly separated in shop-in-shop set-ups to emphasize category specific product presentation
· Ensures correct usage and positioning of in-store communication tools
· Executes correct dressing of mannequins and positioning of props in the store
AUTHORITIES:
· Not Applicable
KEY RELATIONSHIPS:
· Customers
· Peers and Supervisor
KNOWLEDGE, CAPABILITIES AND EXPERIENCE:
· Fluent speaker of Hungarian and intermediate speaker of English
· Retail Professional Competencies
· Visual Merchandising knowledge
MINIMUM QUALIFICATIONS:
· Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment
· Basic numeracy, literacy, and verbal communication skills
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