Retail Operations Manager
Merlin Entertainments
What you’ll bring to the team:Join Our Team as Retail Manager at LEGO® Discovery Centre!Are you passionate about creating unforgettable guest experiences? Do you have a knack for managing a dynamic environment? If so, we have an exciting opportunity for you!We are now looking for a Retail (Operations) Manager for our exciting LEGO® Discovery Centre attraction in Brussels.LEGO® is a premium brand which connects with those young and old and the retail shop plays a huge part of every LEGO® Discovery Centre visitors trip, it is also a real attraction for LEGO® fan’s all over the city who want to get their hands on the latest LEGO® sets, making it a retail destination experience in its own right! As the Retail Manager, you will be part of the Senior Leadership Team to oversee the entire LEGO® Discovery Centre, ensuring every guest enjoys a memorable and engaging visit. This role goes beyond managing the retail shop; you will be at the heart of the action, enhancing the overall guest experience and driving operational excellence throughout the attraction.This is a truly exciting role to get involved in.What you’ll be doing:Are you ready to inspire a team to deliver magical guest experiences and to inspire the LEGO® builders of the future at the LEGO® Discovery Centre Brussels?– You’ll be a role model in store for guest experience and a true ambassador for the LEGO® Discovery Centre brand, spending the majority of your time on the shop floor with your team to guide and inspire them to consistently deliver on all KPI and Mystery Visitor targets– You’ll be a strong, motivational leader, recruiting and developing a top performing team– Manage day-to-day operations, including retail, admissions and guest experience.– Ensure operational efficiency and uphold the highest standards of health and safety and cleanliness.– Collaborate with marketing and finance teams to drive visitation and revenue.– You will have overall profit and loss responsibility for the attraction retail shop
– You’ll build relationships with our LEGO® team and ensure the shop always has the correct stock levels at all times– You’ll make sure that the Retail store is always sparkling clean and has excellent visual merchandising– You’ll be passionate about achieving all of your set retail targets related to Spend Per Head, Cost of Sales Margin and Stock provisionThis really is an awesome management position set within in an exceptional environment at a magical company! Ready to build your career with us? Apply today and be a part of the magic at LEGO® Discovery Centre! Posted Salary Range: Competitive
Bruxelles
Sat, 20 Jul 2024 00:13:07 GMT
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