Retail Business Analyst F/M

Position Description:

CGI globally is a leading ICT company with 90,000 professionals working in 40 countries. We have the presence, expertise and complete IT services to meet clients’ business needs anywhere, anytime and to offer our professionals challenging and rewarding careers. At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Within the framework of project activities – on different clients on domains such as Manufacturing, Automotive and Retail based on SAP platform – you will be integrated into the CGI project management team and will be involved in project management missions.

For our office in Milan we are looking for a Senior Business Analyst specialized in the retail sector.

Your future duties and responsibilities:

As an experienced Retail Business Analyst, you will support our Retail, Customer & Services clients in their transformations.

You will act as the interface between the business teams (Purchasing, Supply Chain, Marketing, Controlling) and the project teams to which you will be assigned. You will be required to work on different types of projects (Agile, semi-Agile or V-cycle, depending on the customer and the assignment).

You will be responsible for:

• Identifying and engaging the right people to define requirements,
• Leading engaging workshops to ensure objectives are met and manage all stakeholders,
• Keeping a technology watch on any new value-added solutions for customers and acting as a link between business needs and the development team,
• Documenting your work, from questions to project hypotheses and defined business processes,
• Being the point of contact of business needs by ensuring that clear and realistic requirements are established,
• Representing the business throughout the project life cycle,
• Advising the business of process/system risks and propose alternative solutions,
• Working with the architecture team to understand the roadmap and draw up application acceptance specifications.

In addition, you will be asked to develop our service offerings around process optimisation and operational performance management, as well as helping to draft responses to calls for tender.

Required qualifications to be successful in this role:

You have a minimum of 5 years‘ higher education (Master’s degree, engineering school, etc.) and at least 5 years’ experience in a similar position in functional expertise, ideally in the retail sector.

What we expect of you:

• Autonomous, curious and comfortable working in a team,
• Ability to explain and formalise to suit your audience,
• Bold, with a spirit of initiative and a sense of cooperation,
• Good digital culture and regular monitoring,
• Used to working in international contexts and/or with a very good command of professional English.

You have skills in Agile practices, ideation/innovation techniques (such as design thinking) and lean management methodologies.

Learn more about CGI at www.cgi.com.

No unsolicited agency referrals please.

CGI is an inclusive employer that is attentive to applications from people with disabilities, to the career development of men and women and to the well-being of our LGBT+ employees. For accessibility and clarity, the midpoint is not used in this announcement. All the terms used refer to both the feminine and masculine genders.

Skills:

• Business Analysis
• Retail
• Supply Chain Management

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

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