Repairs Improvement Manager

Location:

Ashford (TN23) – Kent, South East, United Kingdom

Salary:

£47616 – £52776 per annum

Type:

Permanent

Main Industry:

Search Property & Real Estate Jobs

Other Industries & Skills:

Property Management, Facilities Management

Advertiser:

Bluetownonline Ltd

Job ID:

131517006

Posted On:

17 January 2025

Job Title: Repairs Improvement Manager

Location: Ashford, Kent, TN23

Salary: GBP47,616 to GBP52,776 pa depending on skills and experience

Job Type: Full time, Permanent

Working Hours: 37 Hours Per Week

Closing Date: 16th February 2025

About The Role:

There are increased responsibilities on Councils to ensure that well planned effective repairs services are delivered which demonstrably meet all building standards and fire safety requirements. This is an exciting opportunity to get involved with the delivery of our repairs service to our 5,000-plus social housing tenants.

We have invested in new technology and systems, and have built a team of skilled technical, professional and support staff to shape our vision for an excellent repairs and planned maintenance service.

Primarily this role is to provide line management support to the Repairs team to ensure continuous improvement in the effective delivery of Responsive Repairs.

This role of the Repairs Improvement Manager may encompass multiple tasks and functions, including supporting the office team, repair inspectors and the completion of complaints.

Responsibilities:

You will be responsible for ensuring that all office functions align with operational constraints and clear communication occurs between service areas, along with:

* Continually monitoring, reviewing and improving KPIs, monitored and improved along with:
* Implementing new systems, procedures and controls, maintaining management systems across the service.
* Developing a procurement strategy for the service.
* Establish auditable systems across the service.
* Leading the team in developing quality systems and procedures of all quality documentation flowchart and process maps.
* Developing training programs in line with requirement for all staff to ensure continuity of service and resilience.
* Scheduling and programming follow-on works including material ordering, diarizing appointments

About you:

To be proficient in this role it is essential that you have a project-based qualifications such as. PRINCE2, strong planning and organisational skills and excellent communication skills (both oral and written) along with having experience in:

* Implementation of an integrated management system such as ISO
* Social Housing and Local Authority
* Knowledge of procurement and tendering processes

It is a requirement of the role that you are available to work outside office hours to meet service requirements and provide out of hours support and resilience to the service on occasions.

Benefits:

We offer a wide range of benefits including:

* Hybrid Working – We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working.
* Competitive remuneration package – We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.
* Generous annual leave
* Free life insurance
* Excellent salary linked pension scheme
* Supportive relocation package
* Opportunities for training and development

Additional Information:

With devolution news and talks evolving, we understand that there may be some uncertainty for those currently serving within the sector. Kent, Medway and all District and Borough Councils in the South East already work closely with each other and a devolution deal would represent the next step forward in that partnership working. The services we currently deliver continue to be vital to our communities and will remain so whatever changes may be proposed in the coming year. This is an exciting, but stable time to join our organisation.

We welcome applications from the Armed Forces Community.

Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide.

To find out further information about the role and to view the full job description, the council’s website.

Please click the APPLY button and you will be redirected to the council’s website to complete your application.

Candidates With the Relevant Experience or Job Titles Of; Repairs Manager, Property Maintenance Engineer, Property Maintenance Technician, Repairs Project Manager, Maintenance Manager, Project Assistant, Construction Project Manager may also be considered for this role.

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