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Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek –– so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.
This is an exciting opportunity for you to join a successful team of technically trained support engineers that’s delivering day-to-day remote telephone support services for Agilent’s Life Science and Chemical Analysis customers. Become part of Agilent CrossLab organization, a network of experts who help our customers improving laboratory performance and meeting vital business needs – see all of the real stories here.
About the job:
Primarily, you will be providing technical support to our external customers, utilizing your remote diagnostic capabilities. Focusing Chromatography products, your goal will be to reduce customer downtime and identify repair strategies. To be successful in this role, you must be very customer-focused, confident, flexible and willing to go the extra mile for our customers. We will make sure you get all the training and development opportunities you need to become the best in your field.
As a Remote Support Engineer, you will be:
We are looking for motivated individuals with the following background:
Apart from these more technical skills, you should also have:
Agilent offers a competitive compensation and benefits package but also core global benefits to all staff. In addition to these, the Italian business offers:
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
25% of the Time
Schedule:Full time
Day
No End Date
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