REMOTE – Customer Service Support for Fashion Retailer PVH (Dutch / Flemish Speaker)

Location:

Portuguese areas, Portugal

Salary:

Including free accommodation (shared flat, all bills included): 1040€ gross/month Excluding accommo

Type:

Permanent

Main Industry:

Search Customer Service & Call Centre Jobs

Advertiser:

Blu Selection

Job ID:

131048702

Posted On:

04 September 2024

If you’re a fashionista who knows the ins and outs of high-end fashion trends, you probably also know how PVH Corp. plays a big role in the apparel industry. This is your chance to get an international experience abroad where you can make a difference with your interest in the fashion industry!

Your responsibilities and impact as a customer service agent will be:

Listening to customers’ questions and concerns, providing the best possible answers and solutions

Troubleshooting regarding orders, deliveries, payments and returns

Providing information about fashion products

Escalating and rerouting the necessary matters and issues to other departments

Skills, qualifications and interests you need to succeed in this role:

You are up to fluent in Dutch and have good knowledge of English

You are energetic and innovative

You are a fast thinker and work proactively

Motivation and teamwork are some of your soft skills

Passion for fashion and trends.

You have excellent communication skills

You have an intercultural mind and willing to work with many other nationalities

What’s in it for you?

Type of Contract: A fixed-term contract that is renewable every year.

Working Hours: Full time between 07:00-19:00 on rotating shifts (Monday-Sunday) 40h/week

Training: Have a kick-start your career with the intensive training that the company offers to their new employees.

Salary Conditions(*): You have 2 options:

Including free accommodation (shared flat, all bills included): 1040EUR gross/month

Excluding accommodation: 1298EUR gross/month

*The relocation package only applies to individuals who live at least 100 kilometres from the office or recolate to Portugal

Relocation Package for International Candidates:

Reimbursement of your initial flight expenses after 3 months

Help in paperwork, opening bank account, etc. upon your arrival.

Ability to stay in a flat-sharing apartment of the company up to a year for a part of your paycheck

Extra Perks:

Private health insurance after 6 months of contract which is extra to the standard insurance

Free Portuguese lessons, cooking classes, sports activities and social events organized by the company

Portuguese public holidays and 22 days of paid holidays

Career Growth Opportunities: Various career development chances in different paths

What should you expect from living in Lisbon?

A colourful city view and a rich cultural history

Pros of living in a European capital on a budget

Delicious Portuguese cuisine and famous cafe culture

Friendly people, good vibes and a happy-go-lucky urban life

Warm climate all year and a sunny beach life next to the Atlantic

A large English-speaking local community and international environment

Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

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