Relationship Management Director

About the Role:

Grade Level (for internal use):

12

The Team:

Is responsible retaining and developing business with existing rated clients. We are a team with a can-do attitude and a strong team ethic.

The Impact:

Acts as a single point of contact for a portfolio of rated clients in the UK, Ireland & the Netherlands. Responsible for maintaining and growing revenue within these accounts and collaborating appropriately with other parts of S&P Global to widen and deepen the relationship S&P Global has with the client. The orchestrator for all key non-analytical relationship issues across the designated portfolio.

What you stand to Gain:

• Exposure to senior management of blue-chip Corporates, Financial Institutions and Public Finance Issuers in the region

• Being part of an innovative culture to deliver new product solutions

• Helping to provide credit risk and other risk management solutions to your clients, challenging them to think differently and reshaping their perspective on S&P Global Ratings

• To be part of a global company, focused on supporting personal and professional development

Responsibilities:

• Developing strong 2-way relationships with our clients to achieve revenue targets and meet strategic account objectives

• Devising account plans to broaden client revenue streams and broaden the range of products provided to those entities

• Managing complex negotiations of commercial contracts

• Identifying upsell and cross sell opportunities. Utilising market knowledge and intelligence gleaned from clients to work collaboratively with Ratings Product Development and other segments of S&P Global in order to maximize opportunities and develop new products

• Assessing market developments to determine the opportunities for product evolution and enhancement to help grow the S&P Ratings business

• To operate within the Regulatory and Compliance frameworks laid down by the organization

• Responsibility for insight sales, ability to deploy a range of skills/techniques in order to meet revenue and account projections based upon a detailed understanding of the client and their market.Manage post sales customer care and inquiries.Operates within the Regulatory and Compliance frameworks laid down by the organization

What We’re Looking For:

• Broad experience of Relationship Management in a Financial Services setting

• Good understanding of (debt) capital markets and corporate finance. Affinity with Structured Finance and/or Sustainable Finance is considered a plus

• Proven ability to connect with customers to develop strong, long term and mutually beneficial relationships, to understand customer problems and to be able to implement a solution strategy to meet the client’s needs

• An ability to use insight selling skills to identify opportunities, prioritise them and see them through to a solution. An inquisitive and organised self-starter

• A broad understanding of the business needs of large Corporates, plus other market stakeholders in the ratings industry such as intermediaries and investors

• Broad knowledge of S&P Global and S&P Global Ratings, in particular our products and services and how they relate to customers

• An ability to identify and delve into market trends to synthesise well thought through opinions

• An individual at this level here at S&P Global would typically have 5+ years’ of experience in financial services and /or relationship management

• Strong insight sales skills to establish client needs and provide identify solutions to these needs

• The successful incumbent will possess a can-do attitude and will be a naturalteam player

About S&P Global Ratings

At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.

S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.

For more information, visit www.spglobal.com/ratings

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We’re more than 35,000 strong worldwide—so we’re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world’s leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:

At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

S&P Global has a Securities Disclosure and Trading Policy (“the Policy”) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to:  EEO.Compliance@spglobal.com  and your request will be forwarded to the appropriate person. 

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf   describes discrimination protections under federal law.

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40 – Sales (EEO-2 Job Categories-United States of America), SLSOUS402.2 – Middle Professional Tier II-Ou Sales (EEO Job Group)

Job ID: 306501

Posted On: 2024-08-26

Location: London, United Kingdom