RECEPTIONIST – IMMEDIATE START – Luxury Hotel

Location:

Brugge – Flanders, Belgium

Salary:

.

Type:

Permanent

Main Industry:

Search Catering & Hospitality Jobs

Advertiser:

COREcruitment

Job ID:

131480905

Posted On:

06 January 2025

RECEPTIONIST / GUEST RELATION AGENT – Luxury Hotel in Bruges, Belgium

Luxury 5* hotel in the heart of the City

Languages: English, French and Dutch fluency.

Salary: A‚¬ depending on experience

Fixed schedule in shift with 1 weekend out of 3 free.

We are currently recruiting for an experienced Hotel Receptionist / Front Office Agent / Guest Relation Agent to join the dynamic team in the luxury boutique hotel. We are looking for a candidate flexible to work on a rotation basis (8h shifts morning and/or afternoon) as needed per rota and business needs (including working weekends). This is a small team environment, and we are looking at a person that wants to get involved and continue learning and developing their skills and career.

Your key responsibilities will be:

* Ensure and provide constant customer service at the front desk
* Check-in and check-out of guests ; taking of reservations when necessary
* Answering telephone and email enquiries
* Coordinate meeting and events ; liaising with the companies and the hotel operations
* Providing information on the hotel services, on the local area and other key knowledge.
* Deal with customer comments in an efficient and professional manner
* Prepare reports and analytics on the department activities

Key skills:

* Education in Hospitality (Bachelor or similar)
* A minimum of experience as Receptionist in a luxury hotel
* Fluent in English, French and Dutch (mandatory)
* Knowledge of PMS system and excellent usage of computer
* Strong communication skills
* Strong organisational skills
* Friendly, enthusiastic approach
* Proactive approach to service
* Good industry awareness and ability to implement high-end standards

Must have valid rights to work in the EU.

Interested in this great challenge? Contact Beatrice with your updated CV

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