Quality Advisor

About us

At National Grid, we light up the world by harnessing the unique strengths of our people. Join us as a Quality Advisor to be part of a team that’s driving forward the energy transition, creating a brighter, more sustainable future for all. Unleash your superpower and bring energy to life.

National Grid is hiring a Quality Advisor for our Customer Connections department based in our North (North Wales, North West, North East, South Yorkshire and Humber) Region.

About the role

You will provide Quality support to the regional delivery teams with coaching, advice and training that will drive, motivate, inspire and encourage managers, staff and contractors to deliver industry, ISO and National Grid procedural excellence and compliance.

In this role you will promote continuous improvement to create, achieve and sustain world class Quality performance across the contractors who deliver our construction works.

What you’ll do

• Support projects in the delivery of company Quality strategy.
• Provide a single point of contact for advice and expertise on quality documentation & process.
• Conduct regular site visits & conduct Quality walks, work with the site teams to identify & resolve issues.
• Attend project meetings (tender, design review, prestart & during construction) to ensure National Grid and ISO requirements are met.
• Establish root causes when major defects are identified, providing expert advice, support and guidance on resolution and communicate learning points.
• Support in the implementation of Quality strategy including briefings, training, and delivery of quality initiatives.
• Actively engage, coach and positively influence staff, managers and contractors on Quality performance and defect management to promote a positive quality culture across Customer Connections
• Provide independent Quality Assurance advice and audit capability to the Customer Connections, ensuring National Grid and contractor ISO compliance.
• Work with Project Teams through design, pre-construction & construction, testing & commissioning phases.
• Liaise with the wider construction industry to ensure that lessons are shared and implemented.

What you’ll need

• Diploma in H&S practice and or Environmental Management
• NEBOSH Certificate or IOSH Managing safety or equivalent/EUSR/SHEA
• Thorough knowledge of Quality in Construction & ISO compliance.
• Have worked in a Quality role, in a comparable industry.
• Ability to communicate and influence effectively at all organisational levels (including Senior Managers)
• A good understanding of CDM Regulations, specifically in relation to Client, Principal Designer & Principal Contractor role
• Ability to recommend preventative action, develop new initiatives and co-ordinate or ensure their implementation.
• Ability to develop & deliver training/briefing material in an innovative, enjoyable but effective way.
• Ability to identify and assess patterns of resistance and effective problem-solving skills.

What you’ll get

• Salary between £51,000 to £61,000 dependent on experience
• Company Vehicle + Paid Travel
• Excellent work/life balance and company culture
• 26 days annual leave plus 8 statutory days
• The option to buy additional or sell holiday
• Generous contributory pension scheme – we will double-match your contribution to a maximum company contribution of 12%. Overall 18%
• Financial support to help cover the cost of professional membership subscriptions, course fees, books, exam fees and time off for study leave – relevant to your role
• Access to flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few
• Family care benefits including a back-up care service for when your usual care arrangements fall through (six paid days each year as standard with the option to purchase further days)
• Access to apps which support health, fitness and wellbeing

More information

National Grid Electricity Transmission (NGET) is at the heart of energy in the UK. The electricity we provide gets the nation to work, powers schools and brings energy to life. Our energy network connects the nation, so it’s essential that it’s continually evolving, advancing and improving.

In NGET we are passionate about both operating our network safely and providing highly reliable quality of supply for our customers. At the heart of achieving these outcomes is the effective control and operation of our network.

To find out more about us, please follow the link below:

https://www.nationalgrid.com/electricity-transmission/ 

The closing date for this vacancy is 27/11/24

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