Project Manager – Oracle Customer Success Services

Job Description

Oracle is a technology leader that’s changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies around the world. We work with customers to understand their business goals and match their needs to Oracle solutions. We’re looking for a Project Manager to develop client relationships, drive customer success, and grow our support revenue.

What you will do

• Provide project management of large scale customer engagements delivering CSS solutions to Business driven, technically complex requirements across the complete Oracle stack.

• Management of projects using an industry standard methodology e.g PRINCE II or equivalent and Agile.Plan and manage complete project activities, moving the engagement from Sales into successful delivery, managing resource, defining & driving success criteria whilst providing the Client interface.

• Delivering concurrent high profile, critical projects covering migrating & upgrading Oracle applications & databases and infrastructure implementations plus transitions to Oracle Cloud.

• Financial Control including revenue forecasting, Resource management, Change Control and Escalation management.

• Develop Project plans that maps key objectives to specific contract deliverables.

• Manage the Delivery Plan, coordinate resource assignments, and manage Projects to drive the desired results delivering high-value to the customer.

• Properly manage project efforts to prevent scope-creep and ensure optimal profit margin. Ensure Risks and Issues are identified and mitigated in a timely manner.

We also use

• PMP and ITIL

• AGILE

What we will offer you

• A competitive salary with exciting benefits

• Flexible and remote working

• Learning and development opportunities to advance your career

• An Employee Assistance Program to support your mental health

• Employee resource groups that champion our diverse communities

• Core benefits such as medical, life insurance, and access to retirement planning

• An inclusive culture that celebrates what makes you unique

At Oracle, we don’t just respect differences — we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. When everyone’s voice is heard and valued, we’re inspired to go beyond what’s been done before. https://www.oracle.com/corporate/careers/diversity-inclusion/

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Career Level – IC5

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer