Project Delivery Manager – Quality Services

Project Delivery Manager – Quality & Inspection Services

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ROLE DESCRIPTION

The Project Delivery Manager reports to the Head of Inspection of Quality Services.

The role will have delegated responsibility to the Head of Inspection during periods of scheduled and un-scheduled absence.

The purpose and objectives of this role is accountability for efficient and effective delivery and governance of Quality Services’ portfolio of Inspection Surveillance and Quality Management projects.

RESPONSIBILITIES

The core responsibilities of the Project Delivery Manager is to deliver effective management across all aspects of the project portfolio, ensuring their safe and effective delivery, including, but are not limited to:

Mitigation of risk for both WSP and our clients in execution of Quality Services’ portfolio of services ensuring efficiency in delivery and compliance with WSP’s BMS and QMS governing processes, procedures, and best practice.

• Ensure Quality Service’s project portfolio is delivered efficiently and effectively in accordance with WSP BMS project lifecycle requirements.

• Line management of Project Managers

• Identify potential areas for improvement and lead in driving project management best practice.

• Ensure Quality Services projects achieve defined delivery and resourcing objectives. With particular focus on;

• Ensuring the Project Management team are achieving defined objectives.

• Effective project finance and invoicing management

• Resource Availability

• Resource Competence and “P” Grade suitability

• Proactive recruitment look-ahead

• Supplier Management supporting project delivery.

• Ensure the monthly project delivery objectives review cycle is efficiently and effectively delivered.

• Support and conduct project performance reviews and intelligence of projected work-streams and opportunities.

• Manage Quality Services resource risk and change registers.

• Manage Client Thermometer activities and drive feedback.

• Oversight and input into Framework activities (Call-Off’s, Estimates and Proposals, etc)

Additional responsibilities of the of the Delivery Manager may include, but not limited to:

• Undertaking responsibilities in the role of Project Manager.

• Supporting Tendering and Proposal Management activities, when necessary.

• Supporting Technical Management activities, when necessary

We’d love to hear from you if you have the following:

Essential qualification and experience:

• Minimum of degree level (or equivalent) qualification in a relevant discipline.

• Leadership and teamwork skills with a strong understanding of quality assurance, control principles, and process management in projects.

• Project Management qualification accredited by APM (Association of Project Management).

• Experience in a project management, quality or engineering role in a manufacturing, inspection, testing, project environment or similar.

• Experience of managing personnel, preferably within a project environment.

• Understanding of the application of governance and commercial control systems, such as Agresso / Oracle.

• Skilled in influencing and providing constructive challenges accepted by others.

• Ability to build effective relationships with internal and external stakeholders.

• Registered or working towards a Chartered status (Engineering, Quality, etc)

Desirable qualification and experience:

• Member of a recognised Project Management, Engineering or Quality Institution

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