Project Consultant (S / 4HANA Public Cloud Customer Care)

Location:

(63900) Brno, South Moravian Region, Czech Republic

Salary:

Competitive

Type:

Permanent

Main Industry:

Search Information Technology Jobs

Other Industries & Skills:

Customer Service & Call Centre Utilities & Services

Advertiser:

SAP

Job ID:

131094127

Posted On:

16 September 2024

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

 

Meet your team

The S/4HANA Public Cloud Customer Care Team is the trusted advisor for all active implementation projects with a Global footprint together in four regions (EMEA/MEE, Asia/Pacific/Japan, Greater China and Americas).

What you´ll do

As a Project Consultant in the SAP S/4HANA Cloud Customer Care team in EMEA/MEE you are building the bridge between our customers/partners and our internal stakeholders in Product Management and Engineering.

For the Customer and Partner you will act as a product related advisor along their complete implementation journey or on an ad-hoc basis. You are sharing your feedback with internal stakeholders – this is essential to shape the future direction of the Software as a Service offering. The Cloud Customer Care team is supporting the Product Management team, especially for new functionalities for S/4HANA Cloud. Therefore you will be involved in Early Adopter activities helping customers to adopt the latest innovations.

You will gain in-depth product knowledge and experience from your engagements and will be one of the first experiencing how key product innovations are perceived by our customers.

Key tasks will include:

-Support implementing and strategic customers/partners and become a trusted product advisor
-Closely work with a variety of stakeholders on Early Adopter programms
-Identify patterns and bring the customer’s perspective into right channel within SAP to Influence our Software as a Service offering.

Experience/Job Requirement:

-University master degree in information technology, computer science, business administration or a related subject
-LoB expertise in any of the subject like Logistics/Manufacturing/Finance or technical background
-Experience in driving (Cloud) customer projects and applying SAP Activate implementation methodology
-Very good analytical and problem solving skills
-Very good communication, facilitation and networking skills
-Basic SAP ERP and/or S/4HANA expertise is required
-Willingness to acquire extensive product knowledge
-English fluent speaker
-2+ years of professional working experience

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmericasap or Careers.LatinAmericasap, APJ: Careers.APJsap, EMEA: Careerssap.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:

396925 | Work Area:

Consulting and Professional Services | Expected Travel:

0 – 10% | Career Status:

Professional | Employment Type:

Regular Full Time  | Additional Locations: 

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