Programmable Tech Support in Belluno, Italy

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. 

Whether you are someone looking for a career change, a professional, an undergraduate student exploring your first opportunity, or recent graduate, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

The Programmable Tech Support – HVAC is responsible for providing technical support, customization, and implementation of HVAC (Heating, Ventilation, and Air Conditioning) solutions tailored to meet specific customer needs. This role requires a combination of advanced technical skills, problem-solving abilities, and a deep understanding of HVAC systems and control software.

Responsibilities:

˗ Collaborate with the sales team to analyze customers’ technical requirements and propose customized HVAC solutions.

˗ Provide pre- and post-sales technical support, including system parameterization, application analysis, and component selection.

˗ Participate in the configuration and optimization of HVAC systems on-site, ensuring optimal performance.

˗ Support troubleshooting of technical issues both remotely and locally, and oversee the installation and commissioning of systems.

˗ Collaborate with the R&D and Product Management teams to enhance the company’s technical offerings.

˗ Deliver technical training to customers, OEMs, partners, and internal staff on the use and maintenance of HVAC systems.

Requirements:

˗ Degree in Mechanical Engineering, Energy Engineering, or related fields.

˗ 2-5 years of experience in a technical role related to HVAC systems (parameterization, installation, or technical support).

˗ Strong knowledge of thermodynamics and fluid dynamics principles applied to HVAC systems.

˗ Familiarity with industrial programming software (e.g., ISaGRAF) and proficiency in Microsoft Office tools and HVAC simulation software.

˗ Excellent proficiency in Italian and English (written and spoken).

˗ Experience with electronic controls and HVAC applications (PLC, BMS) and communication protocols (Modbus, BACnet).

˗ Strong analytical and problem-solving skills.

˗ Excellent communication skills, teamwork attitude, customer focus, and attention to detail.

˗ Flexibility, adaptability to international contexts, and willingness to travel abroad.

˗ Passion and dedication to the role

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal – to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including parental leav, vacation and holiday leave.

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Diversity, Equity & Inclusion

At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live. 

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.

Work Authorization

Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.

No calls or agency requests please.

With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.