Production Print Field Service Engineer

Location:

Leicester (LE87) – Leicestershire, East Midlands, United Kingdom

Salary:

£33000 – £34000 per annum + bonus, 26 days, car, pension

Type:

Permanent

Main Industry:

Search Engineering Jobs

Other Industries & Skills: 

Machinery Service & Maintenance

Advertiser:

Concept Resourcing

Job ID:

131383331

Posted On: 

03 December 2024

I have a fantastic opportunity to work for a leading provider of office technology and IT services . My clients are looking for skilled light Production Print FSE to cover areas within the Midlands. As this role is a hybrid position you must be happy to support and assist in the refurbishment of print devices too.

Responsibilities:

* Providing the very best service levels to our clients at all times
* Responding and arriving on clients site promptly and within set SLA response times
* Repairing any reported device mechanical & i.t. issues, plus provide regular scheduled preventative maintenance calls on equipment
* Keeping up to date with all manufacturer service bulletins
* Networking equipment including scanning & document management solutions on all new multi-functional devices sold throughout the product range
* Take responsibility for all parts stock
* Providing remote technical phone support to clients, attempting to resolve any problems by phone
* Time management and fast pace is essential as is being a quick learner, with hands on training

Skills/Experience Required:
All candidates must have experience as a field based engineer and be enthusiastic, polite, mechanically and i.t. literate, highly organized, plus have good customer communication skills. Problem-solving and identifying faults on mechanical equipment in addition to i.t. issues, is an essential skill for this role whilst full training will also be provided on-going.

Package

* Basic is up to GBP34,000
* Toyota Hybrid Car + fuel
* Annual Bonus up to GBP500
* 26 days holiday + bank holidays
* Pension

For further details and for this role should you meet the above criteria Apply

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