Product Owner

The Product Owner works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks. Along all the team members, is responsible for development of the squad purpose. The squad cooperates with the product Tribes to develop the frictionless. Knows the customers process accordance with local legislation and regulations. PO is in charge to set priorities, manage internal and external stakeholders, solve impediments, help squad members in their day-to-day activities. In addition, PO is accountable for manage and deliver internal reports, optimize performance, and support the bank strategy. Position requires excellent lead and communication skills, problem solving, and data driven approach, an orientation to detail and process, ability to work and maintain composure under tight deadlines.

This position also demands ability to work collaboratively in multi-functional teams and cross-teams.

As a profile Product Owner, you will have the chance to work on an intense program aimed to move the whole Core Banking of ING Italy to the next level. You will work closely with teams across countries to ensure a feasible plan, preparation through QBR and execution / transformation sprint after sprint.

Key responsibilities:

• Work with various stakeholders to understand business value, market context and customer problems;
• Document requirements for upcoming product/process releases assuring those needs are met and communicate progress/status clearly;
• Ensure the squad is fully prepared for the upcoming work through the QBR process (prioritization of features to deliver, stakeholders alignment, ensure refinements and capacity plan);
• Build, prioritize, monitor, and maintain the squad backlog, prioritizing stories for each sprint. Ensure the squad is prepared for the nearest upcoming work through prioritization, agile ceremonies (sprint plan, refinements…) and monitoring of dependencies and impediments;
• Speed up decision making for the squad by ensuring features/user stories start with the right data and analysis;
• Apply agile knowledge to identify, escalate, and remove squad impediments;
• Work closely with the team, to create new and improved features for process owned by the squad;
• Define and track product and process metrics/KPIs and OKRS on entire e2e value chain. Review improvement areas on the sprint based performance of the squad, work with them to achieve the goals;
• Take care of the asset allocated on the squad in terms of IT Risk and IT Security;
• Work with chapter leads and rest of the Tribe to identify areas of improvement and make them successful;
• Ensure E2E quality through release train process and monitoring or defects and production incidents.

Required skills and experience

• 5+ years work experience in Product Management/Project Management within complex IT projects;
• Excellent data analysis skills;
• Strong verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors);
• Ability to work with internal and external stakeholders to define and handle product/process requirements & backlog;
• Knowledge of the tools, techniques and principles used in Lean-Agile development;
• Creative minded with an ability to conceive interesting ideas for new content;
• Strong risk awareness;
• Result oriented;
• Excellence in execution;
• Agile knowledge;
• Core Banking knowledge (Profile is a plus).

Working conditions: Full Time

Duration: Permanent

Location: Milan (hybrid)

About ING

ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional. Our purpose – empowering people to stay a step ahead in life and in business – represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.

#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world.

‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it.

Do you think you are “a step ahead”? Apply now!

The benefits of joining ING

In addition to being a part of a great team, working in a fun and innovative environment, we offer:

• Super flexible smart working
• Competitive base salaries and performance based bonuses
• Diverse cultures & Innovative mindsets
• International Environment
• Commitment to sustainability
• Lots of training development opportunities to help you grow
• Lots of moments dedicated to physical and mental well-being
• A special day off when it is your birthday: we call it #doyourbirthday!
• And of course we can’t forget: free water & coffee at the office!

Our Commitment

Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.

Job Application Safety Reminder ⚠️

We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:

• Apply only via official ING platforms: ING uses Workday as its internal recruitment system. Applications should be submitted only via our official career site.
• Check the sender’s email carefully: legitimate communication will always come from: @ing.com and/or @myworkday.com
• No payments or banking details will ever be requested. If someone asks for this information, it’s a scam.

If you suspect suspicious activity, report it immediately. Your safety matters to us.

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