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As Product Manager (Co-Brands & Financial Partnerships), you will be responsible for developing Hilton’s co-brand card portfolio in Europe. You will play an integral role in the expansion of our co-brand market strategy by developing robust business models to support business case development in collaboration with Finance. You will work closely with internal teams (e.g. Marketing and Loyalty, Technology, Cyber Security) and our co-brand partners to deliver best-in-class value propositions that drive Hilton Honors stays and on-property spend.
This position is a new role based in Watford, UK. You will report to the Senior Manager, Co-Brand Europe.
More specifically, you will:
• Manage relationships with our co-brand partners on a day-to-day basis ensuring we are meeting performance targets, contractual obligations and delivering operational excellence
• Support the development and expansion of our co-brand market strategy by assessing and leveraging market trends and insights, evaluating commercial opportunities and providing ROI led recommendations
• Understanding technical requirements and ensuring they are clearly defined and aligned with business goals.
• Build and deliver innovative project roadmaps in collaboration with multiple internal teams (e.g. Technology, Finance) and our co-brand partners that enhance our co-brand value proposition and profitability
• Ensuring the product’s technical aspects are feasible and align with the latest technological standards and practices.
• Lead the technical creation and implementation of acquisition and engagement offers and new channel development (e.g. booking path) in collaboration with Technology and our co-brand partners
• Build and refine business models in collaboration with Finance to support with business case development and portfolio growth
• Own annual KPI planning and provide strategic leadership and support to 1 analyst in the team in the delivery of monthly and quarterly performance reporting
• Stay apprised of the competitive landscape to evaluate areas of risk and opportunity against our yearly business goals.
What are we looking for?
We are seeking problem solvers who have a real passion for finding new and creative solutions to hard problems. The success in this role will demonstrate itself through the following attributes and skills:
• Excellent communicator, with the ability to clearly and concisely express complex ideas, results, and areas of opportunities (both verbally and written)
• Ability to collaborate with and influence cross-functional teams and external partners
• Experience gathering, analysing and utilizing customer data and distilling insights to inform decisions
• Self-starter with high integrity, positive attitude, and a desire to work in a results-oriented, fast-paced environment
• Outside-the-box thinker with enthusiasm for developing and testing new ideas
To fulfil this role successfully, you should demonstrate the following minimum qualifications:
• Previous experience working in partnerships and/or in a product, finance or operations role at a global organization
• Fluent English
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
• BA/BS Bachelor’s Degree and/or MA/MS Master’s Degree
• Experience in supporting business case development and forecasting
• An understanding of credit card value proposition building to engage customers
• An understanding of working closely with Technology teams to secure prioritization and resource
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For more than a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands (http://jobs.hiltonworldwide.com/our-brands/index.php). Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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Job: Sales and Marketing
Title: Product Manager – Co Brands & Financial Partnerships
Location: null
Requisition ID: EUR015E1
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