Principal Product Experience Designer (m/f/x) in Vienna, Austria

Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

We’re an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We’re fueled by the diversity of our talented employees.

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Job Description

• Work across the organization to ensure we are building a coherent, cohesive, and consistent product experience for our customers.

• Challenge and drive customer-centric product experience and help bulid more predictable cross journey experiences.

• Support cross-solution product experience design initiatives and have agility to still work in the craft for strategic projects.

• Align with organizational leadership to work towards a cohesive and unified strategy.

• Develop and nudge our design organization forward, directly collaborating with UX management and the extended team.

• Help grow the Design & Experience department, by collaborating with cross-lab internal partners (e.g. talent acquisition, HR, product, engineering).

• Provide guidance to teams and enable them to operate autonomously.

• Live, support, and help to further develop Dynatrace’s culture & values.

Qualifications

• You have been hands-on in product design experience for many years.

• Rock product experience design skills matured by working in the industry for 10-15 years or more — with a good part of those at enterprise software product companies.

• You are good at mentoring, coaching, and helping the product and the team bring a product shine.

• Can-do attitude with a very hands-on and solution-oriented approach. Able to work and scale within a fast-growing environment, while thinking and planning strategically.

• High drive, ability to deal with conflicts, flexibility, and a dynamic mindset.

• Outstanding communication and presentation skills (in English), and strong cross-department collaborator.

Please kindly apply with both your resume and portfolio in English.

We would also highly appreciate a cover letter.

When applying for this role please include a link to a brief portfolio (or collection of business cases) showing a few selected enterprise projects you worked on in the past — clearly outlining the problems and/or business opportunities taken on with your work, as well as your specific responsibilities as part of a multidisciplinary team. That should mostly touch on the process applied to find solutions and overcome challenges, and the results that were achieved.

Got your attention?

Do you want to be part of our growing team?

Join us now!

Additional Information

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.

• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.

• Working models that offer you the flexibility you need , ranging from full remote options to hybrid ones combining home and in-office work.

• A team that thinks outside the box, welcomes unconventional ideas, and *pushes boundaries. *

• An environment that fosters innovation, enables creative collaboration and allows you to grow .

• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.

• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all.

• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. 

• A relocation team that is eager to help you start your journey to a new country , always there to support and by your side.  If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program. Click this link (https://careers.dynatrace.com/relocation-austria/) to find out more information about our relocation program.

Compensation and rewards

• We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.

• Due to legal reasons, we are obliged to disclose the minimum salary according to this position, which is EUR 75,000 gross per year (based on full-time). We offer a higher salary in line with qualifications and experience.