Principal Cloud Adoption Manager

Job title:

Principal Cloud Adoption Manager

Company:

Oracle

Job description

Job Description:Cloud Adoption is an organization within our Technology Cloud Engineering (TCE) group, having the mission to increase customer consumption growth by driving fast activation, nurturing an efficient ramp up and removing technical barriers. Aligned to a territory and working together with Sales and Account Cloud Engineers (ACEs), the Cloud Adoption Manager will focus on the post-booking side of our customer’s lifecycle, ensuring a successful and sustainable cloud consumption growth.Does this pique your interest? If so, we hope to meet you!What you’ll do:The Cloud Adoption Manager will collaborate closely, acting similar to a customer success manager (CSM), as needed, with the relevant TCE teams to agree on specific activities and/or deliverables required in each of the accounts they are managing. The ultimate goal is to accelerate usage growth of Oracle Cloud (IaaS and PaaS) while also creating a robust customer experience across the entire cloud adoption lifecycle.

• Drive a fast and smooth Customer cloud activation
• Strong focus on Activation for new cloud customers and/or workloads, minimizing time to first value and accelerating consumption growth
• Provide standard methodology guidance on the Landing Zone in alignment with our Workload Architects activities
• Equip the customer with the relevant knowledge for early usage
• Lead the customer’s adoption plan
• Supervise and predict consumption fluctuations, define and implement corrective actions
• Pro-actively monitor burn rates and provide consumption forecast
• Assess churn risk (customer or service) and formulate mitigation plan
• Detect and flag potential new workloads (to ACEs – Account Cloud Engineers) or new implementation opportunities
• Drive Go Live Assurance to guarantee success in this Critical Milestone event for the customer
• Provide “Longer Term” customer assistance on environment already in Production through Operations Monitoring and Optimization Advisory Energize Customers interest by sharing information and facilitate connection with relevant Oracle activities
• Identify structural issues affecting customer use of Oracle Cloud and initiate conversations with relevant teams (Cloud Ops, Product management, Sales) to formulate a resolution plan
• Act as a customer advocate for product features and requirements.

What you’ll bring:

• Confirmed experience in Tech Cloud (IaaS and PaaS) engineering roles with a track record of successful customer engagements.
• Passionate about technology with breadth and depth knowledge
• Certified on OCI (or equivalent certifications from competition) – or willing to get certified during first 3 months of employment, minimum OCI Associate Architect level
• Solid understanding of competitive landscape – hands-on experience with AWS, GCP or Azure is a plus
• IT Market Literacy – able to advise on technology standard methodologies by understanding the Cloud market trends and their impact on various industries.
• High energy, excellent communication and presentation skills, thinking outside the box, always looking to anticipate customer needs and offer the most relevant advice, education
• Analytical problem solver with keen problem-solving abilities, strong task planning and delegation skills; is pro-active and demonstrates lateral thinking, ability to identify and handle critical issues
• Commercial business understanding: partners with Sales, Account Cloud Engineers, Domain Specialist, Architects and implementation teams to ensure customer success and predictable and sustainable consumption growth increasing forecast accuracy
• Collaboration skills: standout colleague with phenomenal networking and stakeholder management abilities
• Language skills: Dutch, English.

What we’ll offer you

• A competitive salary with exciting benefits
• Flexible and remote working so you can do your best work
• Learning and development opportunities to advance your career
• An Employee Assistance Program to support your mental health
• Employee resource groups that champion our diverse communities
• Core benefits such as medical, life insurance, and access to retirement planning
• An inclusive culture that celebrates what makes you unique.

At Oracle, we don’t just respect differences-we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. #LI-DNIhttps://www.oracle.com/corporate/careers/diversity-inclusion/Career Level – IC4About Us:As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We’ve partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.Disclaimer:Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

• Which includes being a United States Affirmative Action Employer

Expected salary

Location

Utrecht

Job date

Sat, 17 Aug 2024 23:42:01 GMT

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