Post Market Surveillance Lead

Contract Type: 12 month Fixed Term Contract

Location : Remote / Hybrid working from our Farnborough office

As the Field Actions Lead, you will be a key representative in strategy planning of Field Safety Corrective Actions (FSCA / Correction & Removals) representing the International Markets. You will actively take part in the planning activities with the legal manufacturer, and other functions prior to initiation.

It is an exciting role in the transformation of Philips Post Market Surveillance (PMS) which will help improve the lives of millions of people while advancing Philips journey as a global leader in Health Technology.

In this role, you will have the opportunity to:

• You will be supporting and coordinating the International Markets region in the participation of Business & Market Correction and Removals Review Board meetings and provide market feedback to ensure consistent decision making across Philips Businesses and Markets.

• Identify potential reportable and/or safety related C&R, ensuring that the Markets C&R teams are reporting to relevant Competent Authorities within prescribed timelines, and mechanisms for timely customer follow-up and response.

• Ensures that processes for specifying and executing C&R are adequate to ensure the expectations of all key stakeholders are met.

• Partner with Businesses to identify Corrections and Removals (C&R/ FSCA) that require escalations to the Global Executive Corrections and Removals Review board as part of the C&R Management team. Reinforce and improve the standard way of operating for Philips Corrections and Removals process across the Markets.

• Partner with businesses, markets, 3rd party Legal Manufacturers, to understand and mitigate risks related to timely and effective field action processes, as well as driving continuous improvement initiatives.

• Support in monitoring systems for daily management overview of C&R activities across International Markets

• Provide real-time support of the Post Market process during audits in collaboration with the Local Process Owners.

You are a part of

The International Markets Quality Organization representing Post Market Surveillance Projects and the team representing the International Markets Quality Organization.

You are empowered to use your voice and expertise to positively impact Post Market Surveillance teams in the markets, our business, and health technologies that will improve the health, well-being, and care of people around the world.

To succeed in this role, you’ll need a customer-first attitude and the following:

• A Bachelor’s in engineering or science degree

• Significant related experience in medical device / pharma industry is required.

• Experience or exposure in Post Market Surveillance (PMS) is required and field action activities are preferrable.

• Background /Experience with global medical device regulations, requirements, and standards such as ISO13485, ISO9001, MDD, European Medical Device Regulation (MDR), FDA QSR .

• Ability to move strategy into action, drive decisions while effectively communicating detailed information and strategic decisions to project team members of all levels.

• Fluent in English.

• Experience in driving key initiatives or processes in a global, matrixed organization.

• Must possess a strong customer focus with doing things right the first-time approach and demonstrate high-performance behaviour of shared accountability.

In return, we offer you

We welcome you to a challenging, innovative environment with great opportunities for you to explore. A career at Philips comes with all sorts of wonderful benefits as well as a competitive base salary and end of contract incentive. Be sure to speak to your recruiter about benefits in the UK.

Please note this role is immediately available and we will be moving at pace with the recruitment process so please submit your detailed CV at your earliest convenience for immediate consideration.

Because we are at our best when you are, you can safely share any reasonable tools or adjustments needed during our recruitment process and beyond.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 2.5 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

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