People & Culture Intern

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Iconic elegance in Milan’s most fashionable neighbourhood. . A 15th-century convent turned sophisticated garden retreat, Four Seasons Hotel Milano is a haven in the centre of Milan’s Fashion District. Fall asleep under frescoes in high-ceilinged rooms, dine on authentic Italian dishes on the airy veranda and recover from a day of shopping and sightseeing with a massage in our sleek, modern Spa.

About the role

We are looking for a People & Culture Intern to join the iconic Four Seasons Hotel Milano and support our team in all activities related to employee experience, administration, and HR operations.

You will be the first point of contact for employees and candidates entering the People & Culture Office, representing the department with professionalism, warmth, and a guest-oriented approach.

This internship offers a unique opportunity to gain hands-on experience in HR within a luxury hospitality environment, working closely with the Regional Director of People & Culture and the entire P&C team.

What you will do

• Support the P&C team in daily administrative and operational tasks;
• Maintain and update all computer records;
• Develop and design employee engagement communications using Canva
• Maintain confidentiality of information in the department including conversations, personal information and medical files;
• Welcome and assist employees, candidates, and visitors to the P&C Office;
• Handle basic inquiries via phone, email, and in person;
• Assist in onboarding activities and Learning & Development processes;
• Contribute to employee events, recognition initiatives, and ESG-related activities;
• Help coordinate communication between departments;
• Manage tasks with a high level of professionalism, confidentiality, and integrity.

What you bring

• Strong interest in Human Resources / People & Culture;
• Excellent communication and interpersonal skills;
• A positive, service-oriented attitude;
• Organizational skills and attention to detail;
• Professionalism, confidentiality, and teamwork;
• Good level of English; additional languages are a plus;
• A creative mindset and the ability to bring personal energy and enthusiasm.

What we offer:

• 500€ monthly expense reimbursement
• Excellent Training and Development opportunities
• Complimentary Dry Cleaning for Employee Uniforms
• Meals available at our Employee Restaurant
• Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
• Employee Recognition Programs
• Opportunities to build a successful career with global potential

Schedule & Hours:

• This is a full-time position

This position is based at Four Seasons Hotel Milano. You must possess the legal right to work in Italy.

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