Patient Supply Digital Change Analyst

JOB DESCRIPTION

Make your mark for patients

We are looking for a Patient Supply Digital Change Analyst to join us in our Patient Supply, Transformational Programs & Infrastructure organization based in Braine-l’Alleud, Belgium.

About the role:

As we embark in a decade of growth, driven by the need to further anticipate UCB’s ambition requirements and the evolving environment with its associated risks and new regulations, the Transformational Programs and Infrastructure function was created. The function plays a crucial role in steering the definition of future-proof sustainable Patient Supply solutions and establishing governance for timely execution. Key outcomes are over 4 building blocks:

• Anticipate the future
• Ensure Long Term Sustainability
• Spearhead Transformation
• Breakthrough in Digital

The new Patient Supply Digital Change Analyst will support our ‘Breakthrough in Digital’ ambition, with key objectives:

The Patient Supply Digital Change Analyst will work directly with the Head of Digital Enablement and act as a key contributor in making our digital transformation program a success. He/she will assess the digital maturity of the organization and the impact of the digital transformation on different key personas. He/she will develop and implement the defined change activities and ensure the ‘voice of the customer’ is fulfilled. He/she will ensure that our digital transformation program integrates all critical aspects – people, processes, data, and technologies – to support a sustainable transformation of our activities. He/she will contribute to change networks across Patient Supply and beyond as well as deploying a compelling program communication strategy. 

What you will do:

This role is responsible for implementing a compelling end-to-end change management vision that enables and sustains the digital transformation across Patient Supply:

• Patient Supply personas: Together with their peers and colleagues, create detailed personas that represent different stakeholder groups affected by the change, ensuring tailored communication and support strategies.
• Digital capabilities enablement: Together with their Talent stakeholders and Head of Digital Enablement, define, develop, and implement the digital culture attributes required for the future of our organization to ensure changes are supported and sustained across Patient Supply.
• Stakeholder Engagement: Engage the digital change networks across Patient Supply and beyond; Collaborate with internal and external key individuals to ensure the transformation meets the needs of all parties.
• Program communication: Together with their peers and colleagues, define the program’s communication strategy, develop the communication plan, and manage its execution through appropriate channels.
• Support project execution: Collaborate with their peers and colleagues in managing Change plan and implementing defined change activities.
• Value realization: Together with their peers and colleagues, define, develop, and deploy framework to track progress from a change perspective.

For this position you’ll need the following education, experience and skills:

• Min 5 years in deploying Change Management for business transformation across multiple functions within Biopharma industry.
• Proven track record of driving change activities and achieving strategic objectives.
• Proven track record in developing and deploying tailored change approaches for different personas, from senior leadership to shop-floor operators.
• Experience in Digital Transformations: extensive experience in developing and implementing business transformations, demonstrating a successful track record of integrating solutions into business operations.
• Change Leadership Acumen: proven record of leadership in managing change, making decisions under pressure, resolving conflicts effectively, coaching teams towards success, and leading by example.
• Business acumen: proven record in understanding Patient Supply’s business processes, critical interface points and opportunity areas.
• Communication & Influencing Skills: excellent communication skills that enable clear conveyance of ideas and strategies.
• Holistic perspective: ability to think end-to-end and to project a clear target state for Patient Supply.
• Skilled in agile methodologies and change frameworks.
• Hands-on and can-do attitude that energize Patient Supply stakeholders

Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you! 

About us 

UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are around 8,500 people in all four corners of the globe, inspired by patients and driven by science. 

Why work with us? 

At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equitable opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential. 

As an Equal Opportunity Employer, we are open to all talent, and adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. 

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on US-Reasonable_Accommodation@ucb.com for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.

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