Patient Care Assitant

Job Title: Patient Care Assistant (PCA)

Salary: From £24045 DOE

Location: Folly Gardens Vets, Tewkesbury, Bishops Cleeve and Cheltenham

Job Type: Permanent, full-time

Hours: 40 hours per week. Saturdays are one in three half-days or one in four full days with time off in the week. No OOH.

Your role and responsibilities

We are looking to increase the support to our patients, clients and clinical team throughout Folly Gardens Vets with an additional Patient Care Assistant.

The ideal candidate will be enthusiastic, forward thinking and keen to develop their skills and knowledge within client and patient care. A candidate with prior experience of the veterinary profession would be preferred however someone with animal experience and enthusiasm to learn would be welcome.

You will initially be based at our main clinic in Walton Cardiff, however, to gain maximum knowledge and support our teams, you will be required to work at our three other branches within a rotation. Therefore ability to travel to and work at all sites is essential.

Our PCA’s are well utilised and encouraged to fulfil multiple disciplines within their knowledge & experience; we will support and provide all necessary training and development within the role. We are a supportive team who thrive on development of individuals both at the start of their career as well as throughout.

This role will involve working in a variety of areas within the practice to support the team. By working enthusiastically within the team, you will help maintain an efficient and effective working environment.

Some responsibilities include:

• Patient handling and restraint

• Maintaining patient welfare

• Reception duties e.g. answering the phone, booking appointments, Client support and advice, filing, stock management

• Maintenance of hygiene and cleanliness of all areas of the practice

• Supporting the Vet while carrying out consultations and visit in our Mobile Consulting Van

Benefits

• 5 weeks holiday plus bank holidays and Birthday Leave

• RCVS and VDS fees paid

• External CPD funded

• Extensive free online Linnaeus CPD program

• Career progression opportunities

• Staff discount schemes

• Life Assurance

• Enhanced sickness pay

• Enhanced equal family leave

• E-car salary sacrifice scheme

• Recruitment referral reward scheme

• Employer contribution pension scheme

• Wellness program including:

• Employee assistance program

• Eyecare voucher scheme

• Free annual Flu jab

• Cycle to work scheme

About us

Folly Gardens is a well established and thriving group of four practices within the Gloucestershire area.

Our main practice based in Tewkesbury provides a range of exciting services, including laparoscopy, endoscopy, radiography and advanced imaging including CT scans.

We have vets that specialise in orthopaedics, soft tissue surgery, medicine, dermatology and have a visiting ophthalmologist.

We’d love to hear from you! If you have any questions please reach out to Stephanie at stephanie.acton@linnaeusgroup.co.uk

Folly Gardens Veterinary Clinic, as part of Linnaeus, is committed to supporting the physical and mental health of all our associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.