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Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
The role:
The Grocery Partner Operations manager is a newly-created role in Italy Commercial team and is at the forefront of ensuring that Deliveroo strengthens its position as a leader in the Grocery market. You will ensure the smooth running of our delivery operations associated with all of our segment of partners combining data driven approach & feedback from the field. You will build the bridge between Operations strategy & commercial teams to improve our service
You will be adept at working independently to diagnose, resolve and report on areas of concern and at communicating proficiently with multiple stakeholders. You will be an executor and a leader, an authority on commercial operations and a key part of the Italian Grocery team. You will often be the Operations voice in the room during meetings with key partners and your ability to influence and deliver a clear message will be key.
Central to this role will be the ability to understand problems, test solutions to address them and quickly determine how to scale them.
Your responsibilities will include:
Skills and Requirements
Life at Deliveroo
We are a growing team, with very large impact, looking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.
Benefits and Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer different great benefits such as monthly Deliveroo credit, welfare program, community, convenience, growth, time away, relocation and more. We believe a great workplace represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are – your gender, race, sexuality, religion or a secret aversion to coriander.
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