Outreach Coordinator, Navigator (Franklin, Johnson, Logan, Scott, Sebastian, & Yell)

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Closing Date:

09/09/2024

Type of Position:

Instructional Development

Job Type:

Regular

Work Shift:

Sponsorship Available:

No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected].

Department:

COE Patient Navigation

Department’s Website:

Summary of Job Duties:

The Outreach Coordinator (OC) plays a crucial role in ensuring that patients and community members receive the necessary education and support to overcome barriers related to cancer prevention, education, and care. Working as part of a dynamic team, the OC acts as an intermediary, advocate, and supporter, working closely with patients and their care teams.

In this position, the Outreach Coordinator will focus on building relationships with patients and community members, providing them with the necessary knowledge and resources to improve their health outcomes. Providing community outreach and cancer patient navigation in Franklin, Johnson, Logan, Scott, Sebastian, and Yell counties. They will be instrumental in connecting individuals to cancer prevention programs, educational resources, and healthcare services. They will also provide support, guidance, and case management services to patients, helping them navigate their care journey and address any social support services they may require.

Collaborating closely with a registered nurse case manager, the OC will actively participate in the patient’s care team. Their role will involve creating personalized goal plans, coordinating interventions, and providing individual and group education and support. By working within the community, the OC will have the opportunity to engage with individuals directly, providing outreach and support in various locations outside of the office environment.

If you possess the skills, are passionate about making a difference in the lives of cancer patients, and thrive in a remote work environment, we encourage you to apply for this outstanding opportunity as an Outreach Coordinator.

Qualifications:

Minimum Qualifications

• Associate’s degree plus four (4) years of experience in outreach education or administrative experience.
• A valid driver’s license with current liability insurance is required.
• Must have a working cell phone.
• Must reside in any of the following counties: Franklin, Johnson, Logan, Scott, Sebastian, or Yell.

Knowledge, Skills, & Abilities:

• Strong communication skills: The OC must be adept at effectively communicating with patients, community members, and healthcare professionals. They must be able to convey complex information in a clear and concise manner.
• Empathy and Compassion: The ability to empathize with patients and community members is essential. The OC must be able to listen actively and provide emotional support while addressing their needs and concerns.
• Resourcefulness: The OC must possess the ability to identify and navigate various resources within the community, including healthcare, social services, and educational organizations.
• Organizational skills: The OC must be detail-oriented and have excellent organizational skills to manage multiple tasks and responsibilities. They must be able to prioritize and manage their time effectively.
• Strong advocacy skills: The OC must possess the ability to effectively advocate for patients’ rights and needs, ensuring they receive appropriate resources and support.
• Remote work adaptability: This position is primarily remote, requiring the OC to work effectively and independently in a virtual environment.
• Intermediate Proficiency in Microsoft Office suite.

Preferred Qualifications

• Bachelor’s degree plus two (2) years of experience in outreach education or administrative experience.
• Bilingual Preferred.

Additional Information:

Key Responsibilities:

• Provide community outreach and cancer patient navigation in Franklin, Johnson, Logan, Scott, Sebastian, and Yell counties.
• Maintain a full caseload via one-on-one interactions and through group education and support. 
• Work with families/individual patients to set goals. 
• Facilitate workshops with an emphasis on cultural competency and adherence to grant non-discrimination policy.
• Maintain a working knowledge of community resources.
• Display an ability to multitask and prioritize competing deadlines and projects in a fast-paced work environment. 
• Developing content for and coordinating group educational and support activities.
• Assisting in identifying gaps in services and health needs, and devising remedies in health-related areas, particularly cancer support. 
• Follow-up with patients who miss appointments or education sessions. 
• Document service delivery and conduct periodic service plan meetings with participants and service providers. 
• Administer & collect data surveys to participants. 
• Maintain accurate workshop data, including attendance rosters, evaluations, and other reporting documents.
• Use identified tools to accurately track and report daily activities.
• Provide linkages to community resources such as cancer health services, housing, workforce development programs, transportation, food, and mental health services. 
• Collaborate with faith-based organizations, community organizations, and other community leaders and agencies to co-facilitate workshops and conduct outreach. 
• Host and attend community events and festivals.
• Coordinates community outreach efforts through presentations and multi-media.
• Assisting and/or presenting programs on health information, particularly cancer support, and services to community groups. 
• Work with the UAMS communications team to create/distribute promotional materials for partners, community agencies, and targeted audiences.
• Training, team meetings, administrative responsibilities, and other duties as assigned.

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact [email protected] for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS 

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Annual TB Screening, Criminal Background Check, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity:

Hearing

Frequent Physical Activity:

Crawling, Crouching, Feeling, Kneeling, Reaching, Sitting, Standing, Walking

Occasional Physical Activity:

N/A

Benefits Eligible:

Yes

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