Outbound Product Manager for Oracle Communications Applications – BSS / CRM / CX / Monetization / Orchestration

Job Description

The Oracle Communications Global Industries Unit (CGIU) is a leading provider of Business and Operations Support Systems (BSS/OSS), and networking solutions to the communications market. These BSS/OSS solutions support the concept to cash to care process – they address offer design (enterprise product catalog), customer order negotiation / capture (sales, CPQ), order fulfillment (central order management), monetization (charging, billing), and end to end customer care – enabling service providers to rapidly deploy, efficiently deliver and optimally manage, new innovative customer services. The CGIU has a customer base that ranges from market leading global Tier 1 service providers to innovative market disruptors together with an ecosystem of systems integration partners.

This posting is for an Outbound Product Management position with a focus on the Oracle Digital Business Experience (https://www.oracle.com/communications/digital-experience/) solution focusing on the CX / CRM / BSS environment within a Telco / Cableco operator.

The ideal candidate should demonstrate:

• 12+ years of professional IT experience with minimum 6 years of experience of working in a product management or customer facing go to market role

• Strong experience with CX / CRM, billing / charging, orchestration solutions

• Technical experience, either software development or professional services

• Excellent knowledge of trends / standards in communications including TMF, and contemporary technologies inc. cloud, AI, etc.

• Clear ability to convey sophisticated solutions to customers’ complex business problems

• Ability to be a solution evangelist with customers and partners – serve as a senior product leader both internally at Oracle and externally

• Proven cross-team collaboration with excellent written and verbal communications skills

Career Level – IC5

Responsibilities

As a member of the outbound product management team, you will:

• Develop, and deliver, technical content for solution enablement to sales, consulting, and partners

• Provide support for field teams in strategic accounts with customer experiences from global engagements

• Lead and participate in key industry initiatives – e.g., TMF catalysts, industry showcases, etc.

• Support more technical engagements with industry analysts through briefings / inquiries

• Represent Oracle as thought leader at industry events and in key industry standards bodies

• Identify, gather, and synthesize insights gleaned from industry trends, customer, and partner engagements back into product management for roadmap consideration

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer