Order & Quotation Administrator

We are currently working with a leading specialist manufacturer based in Sittingbourne.Due to growth, they are currently seeking an experienced Order & Quotation Administrator to join their friendly and established team.The Order & Quotation Administrator will be responsible for delivering first-class customer service engaging with customers at all stages of their enquiry from initial order through to dispatch. You will report directly to the Customer Support Team Leader and be responsible for liaising with customers both over the phone and email, you will monitor order progression, liaise with colleagues to ensure customer’s orders are dispatched meeting expectations and produce quotes along with following up to ensure a customer has all the information they need to make an informed purchase decision.The ideal candidate will be able to demonstrate a background within an administration role, ideally processing orders/producing quotes, excellent organisational and numeracy skills. Experience using CRM and ERP systems is essential.This is an excellent opportunity to join a global business that can offer ongoing development and progression coupled with a competitive salary and excellent benefits package including:33 days Annual Leave including bank holidaysBirthday Leave – after one years serviceFlexible Cash scheme – eligible for enrolment in this scheme after completion of 3 months service. Following completion of 5 years service employees are eligible for Enhanced Flexible Cashfunding.Long Service holiday payment – every ten years an employee is entitled to an extra two weeks holidayDiscretionary Company Sick pay schemePaid time off for hospital appointmentsCompassionate LeaveLife AssuranceCompany Pension SchemeLong Service AwardsEmployee Counselling ServiceSocial eventsCar parkingRefurbished Kitchen and rest room facilitiesEye care vouchersSocial eventsTraining and Development opportunitiesHours for this role are 8.45am to 5.00pm with half an hour for lunch Monday to Thursday and 8.45 am to 3.15pm with half an hour for lunch on Friday (early finish is on a rota system)At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market