Order Fullfillment Specialist

Location:

Madrid, Madrid, Spain

Salary:

Competitive

Type:

Permanent

Main Industry:

Search Secretarial, Office & Administration Jobs

Other Industries & Skills:

Customer Service & Call Centre, Education & Training, Engineering, Finance, Banking & Insurance, Health, Nursing & Social Services, Human Resources, Information Technology, Legal, Purchasing & Supply Chain, Sales, Science Transport, Logistics & Distribution

Job ID:

131324456

Posted On:

13 November 2024

   

Shape the future of Supply Chain at Novo Nordisk!  

Are you ready to make a real impact on supply chain operations in Spain?  

Join us as our new Order Fulfilment Specialist and be the driving force behind seamless distribution, strong partner relationships, and continuous process improvements—all while ensuring compliance with the latest regulations. 

If you’re ready to thrive in a fast-paced, innovative environment where every day brings new challenges and opportunities, join Novo Nordisk and help shape our success story! 

The position 

  

The primary purpose of this role is to ensure the timely and effective supply of products within the LBU, acting as the main point of contact for distribution partners and wholesalers in Spain.  

The role focuses on managing supply chain processes, improving reporting and administration for sales, rebates, tenders, waste, and ensuring compliance with Good Distribution Practices (GDP). Additionally, the role involves upskilling the supply chain and quality teams on upcoming legislative changes. 

Key Responsibilities: 

-In-Market Supply Monitoring: Analyse market supply patterns, implement efficiencies, and report on supply developments using Free Price System data. 

-Partner Relationship Management: Manage and optimize relationships with distribution and wholesaler partners, driving service improvements. 

-Supply Chain Operations: Coordinate complaints, returns, stock replacement, invoicing, and customer master maintenance, while fostering continuous improvement. 

-Legislative Compliance and Improvement: Ensure compliance with GDP and supply chain laws in Spain, reviewing processes, monitoring 3PL KPIs, and updating SOPs as needed. 

-Financial and Tender Management: Calculate and manage rebates, distribution costs, and supply chain budgets, while developing public tender dossiers and managing the recall process. 

 

Qualifications 

-Finance or Technical University degree 

-3+ years of Supply Chain experience, ideally in the international pharmaceutical industry 

-Strong quantitative and analytical skills, with the ability to link data from multiple sources 

-Strong project management skills, with expertise in planning, execution, and follow-up 

-Excellent communication, customer orientation, and interpersonal skills to build strong relationships 

-Ability to anticipate problems and roadblocks to prevent crisis situations 

-Proficient in MS Office (Word, Excel, Outlook) and ERP systems (e.g., SAP), especially in the logistics module 

-Solid understanding of supply chain processes, GDP, and pharmaceutical regulatory/quality requirements 

-Fluent in English and Spanish 

 

Working at Novo Nordisk 

At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing and sales – we’re all working to move the needle on patient care. 

Contact  

If you believe you are qualified, and are willing to take the challenge, please send your motivation letter, CV and relevant documentation directly via our online application tool. 

Deadline  

Please submit your application via our online application tool by 23 November 2024

Please note that we are reviewing applications on ongoing basis, therefore the position will be filled as soon as the successful candidate has been found. Internal candidates are kindly requested to inform their line manager before applying. 

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

 

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