Optimization Service Support Engineer

Job title:

Optimization Service Support Engineer

Company:

Vertiv

Job description

Job Description:Who are we?At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.We are now looking for an Optimization Service Support Engineer to join our team in Piove di Sacco, Italy!

• This position will be part of a team primarily focused in Application engineering activities, in this case specialized on Thermal Management solutions. Working very close to R&D and project management organization his contribution during the development of new SW control requirements for complex Thermal installations will be crucial.
• Offering Overall Technical Support throughout Special Project Design, Execution, Installation, Commissioning and Operating phases, to EMEA and non-EMEA organizations, including Official Vertiv and Partners, via remote and site visit to support commissioning, maintenance, troubleshooting and upgrade of Liebert Thermal Products, with specific reference to Application and Software.
• This position will report directly to the to the Optimization Services Manager.

What kind of work will you be doing?

• As part of the NPDI process, follow Special and Complex Projects together with R&D, Offering and Service to provide continuity and consistence in the technical support to the field;
• Ensuring proper technical handover to local Service team and Central Technical Support organization for Special and Complex Projects;
• Provide on-site Support during Level 4 and 5 tests for Special and Complex Projects and/or Products during Commissioning and Customer specific Testing;
• Managing Customer required modifications for already delivered Projects, evaluating feasibility and elaborating the solution for the required modifications, in collaboration with other company departments;
• Provide Level 2/3 Support and Troubleshooting for already delivered and commissioned Special and Complex Projects, including site visits when required;
• Manage all the above activities respecting legal requirements defined by the ITC regulation and environmental requirements defined by EU regulations and local norms.

What will make you successful?

• School Background: BS in engineering (preferably Electronic/Automation/Information Science);
• Language skills: English written and spoken (other languages are a plus);
• Able to work within a team environment and co-ordinate when required;
• Technical / Functional skills;
• 3-5 years of experience in HVAC industry with specific reference to Software Application Development;
• Knowledge or experience of PLC-like programming environments / ability to work with PLC-design-IDE environments;
• Previous experience of commissioning and testing in an engineering / industrial environment;
• Good understanding of control systems including but not limited to:
• Hardware;
• Networking concepts & hardware;
• Fieldbus technology;
• Industrial Drives;
• Knowledge of visualization systems;
• Strong technical understanding;
• Organizational skills.

If YOU are the person we are looking for, feel free to apply and let’s start drafting your future career in a healthy and growing environment.The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/CareersWork AuthorizationNo calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Expected salary

Location

Italia

Job date

Sat, 29 Jun 2024 23:57:04 GMT

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